Inside Salesperson

Guillevin International; Whitehorse; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a dynamic and innovative company that is a key player in Canada's energy transformation. As an Inside Salesperson, you will engage with customers, providing them with solutions and support while promoting products to enhance sales. This role offers the opportunity to work in a collaborative environment where your contributions are valued. With a commitment to employee growth and satisfaction, the company provides a range of benefits, including flexible insurance plans and profit-sharing opportunities. If you're passionate about customer service and want to make a difference, this is the perfect opportunity for you!

Benefits

Annual profit-sharing

Flexible group insurance plan

Free health resources (Telemedicine, EAP)

Group RRSP with employer contribution

Postsecondary Scholarship Program

Charging terminals at facilities

Years of Service Recognition Program

Qualifications

• 3-5 years of industry experience or relevant training.
• Strong communication and customer service skills are essential.

Responsibilities

• Handle customer inquiries and provide timely solutions.
• Negotiate prices and maintain product knowledge.
• Promote products to generate sales and resolve service issues.

Skills

Communication Skills

Customer Service

Negotiation Skills

Organizational Skills

Product Knowledge

MS Office (Word, Excel, Outlook)

Education

Professional Training

Industry Experience (3-5 years)

Job description

Inside Salesperson

Status: Regular, Full time

Location: Whitehorse, Yukon

Job Description

Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

MAIN RESPONSIBILITIES:

• Answers calls promptly and professionally, listens attentively to customers, understands and fulfills their needs;
• Responds to customer inquiries in a timely manner;
• Negotiates special prices and conditions with customers and/or vendors as per criteria established by the Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows up to verify commitments are met;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales; quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback regarding price, products, service, etc.;
• Maintains up-to-date technical knowledge on various product lines and broadens system knowledge.

REQUIREMENTS:

• Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
• Good English communication skills, written and spoken;
• Demonstrated people skills;
• Excellent communication and organizational skills;
• Product knowledge;
• Must be customer service driven;
• Good knowledge of MS Office (Word, Excel, Outlook).

What’s in it for you:

We are a major player involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision-making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation; rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow; our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employees’ children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.