Inside Salesperson-EN

Guillevin; Whitehorse; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in energy transformation in Canada is seeking an Inside Salesperson in Whitehorse, Yukon. This position involves handling customer orders, providing technical support, and maintaining product knowledge. Join a dynamic work environment that promotes autonomy, decision-making, and career growth opportunities.

Benefits

Flexible group insurance plan

24/7 health resources (Telemedicine, EAP)

Group RRSP with employer contribution

Postsecondary Scholarship Program

Years of Service Recognition Program

Qualifications

• Minimum 3-5 years of industry experience preferred.
• Must have good English communication skills written and spoken.
• Demonstrated people skills.

Responsibilities

• Respond promptly to customer inquiries and resolve service issues.
• Negotiate pricing and conditions as needed.
• Maintain up-to-date technical knowledge of product lines.

Skills

Communication

Customer Service

Organizational Skills

Product Knowledge

People Skills

Tools

MS Office

Job description

Inside Salesperson

Status

Regular, Full time

Location:

Whitehorse, Yukon

Job Description

Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

Main Responsibilities

• Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
• Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
  
  

Requirements

• Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
• Good English communication skills written and spoken
• Demonstrated people skills;
• Excellent communication and organizational skills;
• Product knowledge;
• Must be customer service driven;
• Good knowledge of MS Office (Word, Excel, Outlook).
  
  

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What Sets Us Apart Is Our

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.
  
  

Among Our Benefits

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.
  
  

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.