Inside Sales Specialist – Mining Equipment & Parts

Boundary Mining Group; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Career development opportunities

Collaborative environment

Job summary

Boundary Equipment is hiring an Inside Sales Specialist in Edmonton. The role sits at the intersection of sales, supply chain, customer service, purchasing, inventory, and technical products. You will act as a key link between customers and internal teams, supporting quotations, orders, pricing, and product information.

We value curiosity, organization, and a commercially minded approach. Experience in mining or industrial environments is an asset, and ERP familiarity (Infor VISUAL) is

Qualifications

• Diploma or degree in Business, Supply Chain Management, Operations, Commerce, or related field or relevant experience in inside sales/sales support.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare accurate customer quotations, proposals, and sales documentation.
• Process and coordinate customer purchase orders and related documentation.
• Work with customers to identify parts and solutions and understand requirements.
• Support the sales team with pricing, product information, and order status.
• Develop technical and parts knowledge across Boundary product lines.
• Coordinate with internal teams to keep orders moving.
• Maintain accurate customer, order, and product information in ERP systems.

Skills

Inside sales

Customer service

Pricing support

Microsoft Excel

Organizational skills

Communication

Education

Business/Commerce degree or diploma

Tools

Infor VISUAL

Job description

Build Your Career in the Mining Industry.

Some of the largest mining equipment in the world relies on the right parts, the right information, and the right people behind the scenes to keep it moving.

At Boundary Equipment, part of the Boundary Group of Companies, we manufacture and supply high-quality replacement parts, components, attachments, and engineered solutions for heavy mobile mining equipment operating across Canada and around the world.

We're looking for an Inside Sales Specialist to join our Edmonton team.

This is an opportunity to build a career at the intersection of sales, supply chain, customer service, purchasing, inventory, and technical products.

You might already have experience supporting customers in an industrial or technical environment. Or, you might be a recent Business, Supply Chain Management, Operations, or Commerce graduate looking for an opportunity to turn what you've learned into real-world experience.

Either way, we're looking for someone who is curious, organized, commercially minded, and motivated to learn.

You don't need to know every mining component on day one. We'll help you build that knowledge.

What You’ll Do

You’ll become an important link between our customers and our internal Sales, Engineering, Operations, Purchasing, and Finance teams.

Your responsibilities will include:

• Preparing accurate customer quotations, proposals, and sales documentation
• Processing and coordinating customer purchase orders, vendor purchase orders, and related documentation
• Working with customers to understand their requirements and help identify the right parts and solutions
• Supporting the sales team with pricing, product information, order status, customer requirements, and follow-up
• Developing strong technical and parts knowledge across key Boundary product lines
• Working with vendors and suppliers to confirm pricing, availability, lead times, and purchasing requirements
• Monitoring inventory and stock requirements to support customer demand while helping minimize obsolete inventory
• Supporting customer contracts, recurring orders, and anticipated inventory requirements
• Coordinating with Engineering, Operations, Purchasing, Finance, and Sales to keep customer orders moving
• Maintaining accurate customer, order, and product information within our ERP and internal systems
• Preparing sales and operational reports as required
• Responding to customer questions and concerns with urgency, professionalism, and sound judgment
• Ensuring paperwork and information flow accurately and efficiently between customers, vendors, and internal teams
• Identifying opportunities to improve processes and the overall customer experience
• Stepping in where needed and contributing to the success of the broader Boundary team

What You’ll Bring

There isn’t one perfect background for this role.

We’re interested in both experienced candidates and high-potential recent graduates who want to build a career in the mining and heavy-equipment industry.

You may be a strong fit if you have:

• A diploma or degree in Business, Supply Chain Management, Operations, Commerce, or a related field, or relevant experience in inside sales, sales support, customer service, purchasing, parts, order management, or a similar role
• Strong organizational skills and the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Strong attention to detail and pride in producing accurate work
• Confidence asking questions, investigating issues, and finding answers
• A practical and resourceful approach to problem-solving
• The ability and interest to learn technical products, terminology, and applications
• Strong computer skills, including Microsoft Excel and Microsoft Office
• The ability to work independently while knowing when to involve others
• A collaborative mindset and willingness to help wherever needed

Experience in mining, manufacturing, industrial equipment, construction, automotive, agriculture, heavy equipment, parts, or another technical environment is an asset, but it is not required.

Experience working with an ERP system is also an asset. Experience with Infor VISUAL would be considered an additional advantage.

Early in Your Career? We Want to Hear From You.

You may not have worked in mining before.

You may not know the difference between every component on a haul truck or excavator yet.

That’s okay.

If you’ve recently completed a program in Business, Supply Chain Management, Operations, Commerce, or a related discipline and you’re looking for an opportunity to build meaningful commercial and technical experience, we encourage you to apply.

At Boundary, you’ll gain exposure to sales, supply chain, purchasing, inventory, engineering, manufacturing, customers, and vendors while developing knowledge of an industry that operates on a global scale.

We’ll provide the opportunity to learn.

You bring the curiosity, initiative, accountability, and drive to make the most of it.

Who Will Thrive Here

We’re looking for someone who:

• Takes ownership and follows things through
• Notices the details others might miss
• Enjoys solving problems instead of simply passing them along
• Builds trust by doing what they say they’ll do
• Is comfortable working with numbers, systems, products, and people
• Wants to understand the why behind a customer’s request
• Is naturally curious about how products and equipment work
• Can shift between customer service, sales support, purchasing, inventory, and technical conversations
• Enjoys working as part of a team where people pitch in and support one another
• Wants more than their next job — they want an opportunity to learn, develop, and build a career

Why Boundary?

Boundary Equipment has been serving the mining industry for decades, supplying replacement parts, components, attachments, and engineered solutions for heavy mobile mining equipment.

As part of the Boundary Group of Companies, we’re continuing to grow our capabilities across manufacturing, engineering, technology, and mining services.

And as we grow, so do the opportunities for our people.

You will work alongside experienced professionals across Sales, Engineering, Manufacturing, Operations, and Supply Chain, giving you the opportunity to develop both commercial and technical knowledge while seeing firsthand how your work impacts our customers.

We offer:

• Competitive compensation
• Comprehensive health and benefits coverage
• A stable and growing Canadian organization
• Exposure to customers and suppliers across the mining industry
• Opportunities to develop your commercial, technical, and industry knowledge
• A collaborative, hands-on environment where initiative is valued
• The opportunity to grow your career as Boundary continues to grow

Location

This is a full-time, on-site position in west Edmonton, Alberta.

Being together matters in this role. You’ll work closely with our sales, engineering, operations, and support teams and have direct access to the products and technical expertise that will help you learn and succeed.

Build Something Bigger With Boundary.

Whether you’re bringing industry experience or taking the first major step in your career, we’re interested in people with the potential and motivation to grow.