Inside Sales Specialist

Force Inspection Services; Nisku; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Career growth & mentoring

Job summary

Force Tubular Solutions in Canada is seeking an Inside Sales Specialist to support OCTG threading and manufacturing. You will manage RFQs, develop complete quotes, and coordinate with operations, quality, and supply chain to ensure accurate, timely responses to customers.

The role emphasizes accuracy, responsiveness, and collaboration with sales managers. On-site work in Nisku, Alberta, with no routine travel required, and benefits including health and safety programs.

Qualifications

• Minimum five years in inside sales, estimating, or commercial coordination in oil and gas services.
• Experience preparing quotations with multiple cost components and supplier pricing.
• Ability to review drawings, specs, and scope of work.

Responsibilities

• Manage RFQs from receipt to quote, coordinating with internal teams.
• Develop complete, competitive quotes with labor, materials, and shipping costs.
• Communicate quote status and required clarifications to customers and sales managers.
• Assist handoff of POs to Operations and ensure alignment with quoted terms.
• Support continuous improvements to quoting tools and processes.

Skills

Inside sales

RFQ process

Quotations/estimates

Supplier pricing

Communication

Project coordination

Multitasking

Microsoft Excel

CRM/ERP familiarity

Education

Post-secondary education in business or related field

Tools

Outlook

Excel

Word

CRM/ERP systems

Job description

Bold, energy, action, power, speed, driven, determined.

Show Map

• Location 1720 13 Street,Nisku, AB, T9E 1K1,Canada

Description

Force Tubular Solutions a leading oilfield asset and tubular management and services company to the upstream oil and gas industry. Its core business revolves around drill pipe, drill tools, sucker rods, casing and production tubing, coating services, and tubular products for production and completion. Force’s services include in-plant and mobile inspection, repair, machining, and manufacturing.

Reporting to the Sales Manager - Threading & Manufacturing, the Inside Sales Specialist provides inside sales support to the OCTG Threading & Manufacturing Business Unit, managing the full RFQ process, coordinating customer requests, developing detailed quote proposals, and providing timely and accurate commercial support to customers, the sales team, internal operations groups, and external vendors. The role may act as a front-line point of contact for customers when issuing and following up on quotes, clarifications, updates, PO status, and delivery information. The role is not expected to own or directly manage customer accounts, carry individual revenue targets, or require travel.

Duties & Responsibilities:

• Review customer RFQs, specifications, drawings, service requirements, and supporting documentation for OCTG related product-service inquiries products (accessories, downhole tools, tubing, casing, couplings).


• Build complete quote proposals by identifying labour cost, materials, subcontracted services, freight, lead times, contingencies, and other quote components.


• Prepare accurate, competitive, and professionally presented quotes in accordance with internal approval requirements.


• Use established price books where available and develop supportable quotes where standard pricing does not exist.


• Research relevant industry information and obtain supplier pricing, availability, technical details, and lead times.


• Coordinate with Operations, Quality, Supply Chain, Manufacturing, Inspection, Finance, and other internal groups as required to confirm scope, capacity, technical requirements, cost inputs, and delivery capabilities.


• Identify missing information, scope gaps, commercial risks, and assumptions before quotations are finalized.


• Act as a responsive front-line contact for customer inquiries, RFQs, quote-related questions, and service requests.


• Summarize customer emails, requirements, decisions, and follow-up actions for internal stakeholders.


• Manage existing RFQ pipeline and maintain accurate quote status in the quote tracking system.


• Follow up on customer requests and outstanding quotations within required timelines.


• Communicate quote status, required clarifications, service availability, and next steps to customers and sales managers.


• Prioritize urgent requests and elevate time-sensitive matters when required.


• Support sales managers with commercial documentation, customer information, opportunity tracking, and internal coordination.


• Coordinate Purchase Order (PO) reception process to ensure full alignment with quoted terms.


• Assist with the handoff of POs to Operations, including scope, assumptions, pricing, customer requirements, and supporting documentation.


• Contribute to improvements in quoting tools, quotation templates, pricing references, RFQ pipeline tracking, and sales support processes.


• Adhere to all company policies and procedures and comply with Force’s Health & Safety program and applicable Occupational Health & Safety Regulations.


• Perform other duties as required.

Knowledge, Skills & Abilities:

• Minimum five years of inside sales, sales support, estimating, quotation, or commercial coordination experience in the oil and gas services sector.


• Comparable estimating and inside sales experience in mining, industrial services, manufacturing, inspection, or another technical service environment may be considered.


• Experience preparing quotations and estimates involving supplier sourcing, non-standard pricing, and multiple cost components.


• Ability to review technical specifications, drawings, scopes of work, and supplier quotations.


• Strong written and verbal communication skills, including the ability to summarize complex customer requests clearly and accurately.


• Demonstrated urgency, responsiveness, and sound judgment when handling time-sensitive requests.


• Ability to manage multiple priorities, active requests, deadlines, and stakeholders.


• Superior attention to detail, with high standards for estimate accuracy, documentation, and quality of work.


• Strong organizational, follow-up, problem-solving, and time-management skills.


• Ability to work independently while collaborating effectively with sales, operations, vendors, and other internal functions.


• Proficiency with Microsoft Outlook, Excel, and Word, with the ability to learn CRM, ERP, and estimating systems.


• Experience with oilfield inspection, machining, threading, manufacturing, OCTG, NDT, rentals, or related industrial services is preferred.


• Post-secondary education in business, sales, engineering technology, supply chain, or a related discipline is preferred.


• Ability to work full-time on site in Nisku, Alberta.

Special Conditions:

• Full-time, on-site position based in Nisku, Alberta.


• No routine travel is required.


• Work is primarily performed in an office environment with regular interaction with shop, operations, and service personnel.


• The role regularly manages urgent customer requests, competing priorities, and deadline-sensitive quotations.

The Great Things We Offer

• Competitive pay and comprehensive benefits include health, dental, life insurance, vision, disability and more.


• Employee Family Assistance Program.


• Health Spending Account.


• Matched RRSP Program.


• Career growth & mentoring opportunities to take your career to the next level.


• Strong safety culture.

Only persons who are legally allowed to work in Canada can apply for this job. If you are not currently authorized to work in Canada, do not apply as we will not consider your job application. All qualified applicants are considered and will not be discriminated against based on race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classifications. If you are an applicant requiring specific accommodation due to a disability or medical need during the recruitment process, please include this information in the body of your emailed application.