Inside Sales Representative - Residential

Master; City of Moncton; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Medical and dental coverage

Disability protection

Retirement savings plan

Wellness spending account

Employee assistance program

Telemedicine

Professional membership fee reimburse.

Early vacation program

Hybrid work policy

Job summary

Master is a leading HVAC-R distributor with 2,000+ employees across North America. We value collaboration, ongoing improvement, and customer-focused solutions.

Under the Atlantic Sales Director, the Inside Sales Representative will support residential sales reps and existing customers, contribute to bids, and assist with after-sales service and strategic sales initiatives. Join a company that emphasizes growth and teamwork.

Qualifications

• 1–3 years in the HVAC-R/building services industry.
• Specialized studies in building mechanics (high school or college).
• General knowledge of building services and applications.
• Strong sales skills and ability to communicate effectively with customers.
• Timeliness and reliability in meeting commitments.

Responsibilities

• Support residential sales representatives and existing customers.
• Participate in implementing sales strategies with retailers and construction projects.
• Master sales and marketing tools from suppliers and tailor them to market needs.
• Help implement sales policies across branch networks.
• Develop bids and assist in project closures.

Skills

Sales skills

Customer communication

Timeliness

Industry knowledge

Building services

Education

Building mechanics diploma/education

Job description

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.

Under the Atlantic Sales Director's supervision, the Inside Sales Representative will support residential sales representatives and existing customers. Among other things, they will be required to participate in implementing various sales strategies. The Inside Sales Representative will also be required to participate in developing bids and after-sales service.

What You Will Accomplish With Us

• Supporting the team of external representatives and existing clients
• Participating in the implementation of sales strategies with retailers or new and multi-unit construction projects
• Mastering the sales and marketing tools offered by the various suppliers and helping with their implementation based on the target market’s needs
• Participating in implementing sales policies in the network of branches
• Participating in the development of bids and project closures
• Assisting in the selection of products based on technical applications or specific needs
• Providing after-sales service to retailers or products’ end users

What You Bring To Our Team

• 1 to 3 years of relevant industry experience
• Specialized studies in building mechanics (high school vocational diploma in refrigeration or college diploma in building mechanics)
• General knowledge of building services
• Strong sales skills
• Timeliness
• Being able to communicate with customers effectively and systematically

Compensation Information

Base Salary Range: $45,000 - $60,000 annually. Supplemental Pay Types Include: annual bonus. The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Work–life balance supported through a hybrid work policy.