Inside Sales Representative (Remote)

Concentrix; Vancouver; Remote; Full time

Job summary

A leading company in customer experience solutions is seeking sales representatives for inbound and outbound support. The role offers a starting wage between $16 and $18, comprehensive benefits, and opportunities for career advancement. Ideal candidates will have a strong sales background and be adept at building client relationships. Join a supportive and inclusive culture that values diversity and community initiatives.

Benefits

Paid Training

Performance-based Incentives

Comprehensive Benefits Package

Employee Referral Bonus Opportunities

Career Advancement Opportunities

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of the sales process.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting.
• Build client relationships and retain customers.

Skills

Sales Process

Customer Relationship Building

Negotiation Techniques

Multi-tasking

Computer Navigation

Education

High School Diploma or GED

Job description

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:
- Starting wage between $16 and $18
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits package including medical, dental, vision insurance, and a Registered Retirement Savings Plan
- Opportunities for career advancement with 80% of leadership positions filled internally
- Supportive and inclusive company culture that celebrates diversity and community initiatives

What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Close sales and engage in prospecting, negotiation, and presentations
- Build client relationships and find innovative ways to retain customers
- Track, document, and manage information in databases
- Deliver exceptional customer experiences with a focus on service quality

What is Required (Qualifications):
- 1+ year of proven hard sales experience, including meeting quotas and working on commission
- Strong understanding of the sales process, including relationship building and negotiation techniques
- Open availability to meet job demands
- High school diploma or GED
- Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):
- Experience in B2B and B2C sales environments
- Eagerness to learn and adapt to new technologies
- A quiet, distraction-free home office setup
- Previous experience in a remote work environment

#CustomerExperience #SalesOpportunity #RemoteWork #CareerGrowth #InclusiveCulture

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