Inside Sales Representative (Remote)

Concentrix; Calgary; Remote; Full time

Job summary

A leading company in customer experience and technology solutions is seeking dedicated sales professionals to provide exceptional customer support and drive sales. This role offers competitive starting wages, comprehensive benefits, and opportunities for career advancement in a supportive work culture. Ideal candidates will have a strong sales background and a high school diploma or GED, with a focus on customer satisfaction and relationship building.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Paid PTO and Holidays

Employee Referral Bonus Opportunities

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of sales process and closing techniques.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting and negotiation.
• Track, document, and retrieve information in databases.

Skills

Sales Process

Customer Relationship Management

Negotiation

Education

High School Diploma or GED

Tools

PC Knowledge

Job description

Employer Industry: Customer Experience and Technology Solutions

Why consider this job opportunity:
- Starting wage between $16 and $18
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits package including medical, dental, and vision insurance, as well as paid PTO and holidays
- Opportunities for career advancement with over 80% of management promoted from within
- Supportive and inclusive work culture with various programs celebrating diversity and community engagement

What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Close sales and engage in prospecting, negotiation, and presentation
- Build client relationships and find new ways to retain customers
- Track, document, and retrieve information in databases
- Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):
- 1+ year of proven hard sales experience (meeting quotas, working on commission)
- Strong understanding of the sales process and closing techniques
- Open availability for scheduling
- High school diploma or GED
- Ability to work in a quiet, distraction-free environment

How to Stand Out (Preferred Qualifications):
- Familiarity with fast-paced multi-tasking and eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- Access to a desktop or laptop for testing purposes

#CustomerExperience #SalesOpportunities #RemoteWork #CareerGrowth #InclusiveCulture

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