Inside Sales Representative (Remote)

Concentrix Trust & Safety; Medicine Hat; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a leading global organization as an Inside Sales Representative (Remote) at Concentrix. This role involves providing exceptional customer service and sales support from home. With a commitment to career growth, you'll receive comprehensive training and ongoing support. Enjoy a diverse team culture and the opportunity to thrive in a people-first environment. Starting wages range from $16 to $18 per hour, along with various benefits including health and wellness programs. Apply today to reimagine your career!

Benefits

Paid training

Performance incentives

Referral bonuses

Retirement plan

Paid time off

Health benefits

Wellness programs

Mentorship

Diversity initiatives

Qualifications

• At least 1 year of proven sales experience.
• Strong understanding of the sales process and closing deals.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Deliver excellent customer experiences.

Skills

Sales

Communication

Negotiation

Relationship-building

Multitasking

Education

High school diploma or GED

Tools

Computer

Smartphone

Job description

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. (We accept applications on an ongoing basis. Military veterans are encouraged to apply.)

Join Our Team

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture? Would you like to join a company that earns awards such as “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth”?

At Concentrix, you'll join a diverse team from 70+ countries, all committed to supporting each other's success and well-being, united as “game-changers.” We help top brands improve their businesses through exceptional customer experiences and innovative technology.

Career Growth and Development

This is a great “work from home” opportunity to reimagine your career and develop lifelong friendships. We provide comprehensive training, technology, and ongoing support. About 80% of our managers and leaders have been promoted internally. We also offer free learning and leadership programs to help you achieve your career goals.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, present, and utilize B2B and B2C skills.
3. Use product knowledge, build client relationships, and find new ways to retain customers.
4. Be detail-oriented in selling products and services.
5. Track, document, and retrieve information in databases.
6. Offer additional products/services with each sale.
7. Deliver excellent customer experiences with a positive attitude.

Qualifications

• At least 1 year of proven sales experience (meeting quotas, working on commission, selling products/services).
• Strong understanding of the sales process, relationship-building, communication, negotiation, and closing deals.
• Open availability.
• High school diploma or GED.
• A quiet, distraction-free environment at home.
• Proficiency in multitasking and computer skills.
• Strong internet connection (no wireless hotspots or satellite).
• A desktop or laptop computer; a work computer may be provided.
• Smartphone.

Benefits

Starting wages between $16 and $18 per hour, paid training, performance incentives, referral bonuses, retirement plan, paid time off, health benefits, wellness programs, mentorship, and participation in diversity and community initiatives.

If you’re ready to reimagine your career, apply today and join over 440,000 global team members calling Concentrix their employer of choice.