Inside Sales Representative (Remote)

Concentrix Trust & Safety; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a leading company as a remote Inside Sales Representative, interfacing with customers through calls and the internet. This role emphasizes skills in customer service and sales while offering a supportive environment and a competitive wage. Ideal candidates will have at least one year of proven sales experience and be equipped with strong communication and multitasking skills. Apply today to be part of a diverse team driving success in customer experiences.

Benefits

Paid training and performance incentives

Employee referral bonuses

Retirement plan

Paid PTO and holidays

Health benefits

Wellness programs

Mentorship programs

Diversity and inclusion initiatives

Celebration events

Qualifications

• 1+ year of proven sales experience.
• High-speed internet and distraction-free environment at home.
• Strong computer skills and proficiency in multitasking.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Track, document, and retrieve information in databases.

Skills

Sales Experience

Communication

Negotiation

Relationship Building

Multitasking

Education

High School Diploma or GED

Tools

PC Knowledge

Job description

Join to apply for the Inside Sales Representative (Remote) role at Concentrix Trust & Safety

Job Title :

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and / or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

About the Role

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries, helping top brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are looking for talented individuals passionate about providing outstanding customer service.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, prospect, negotiate, present, and use B2B and B2C skills.
• Build client relationships and find new ways to retain customers.
• Be detail-oriented in sales of products and services.
• Track, document, and retrieve information in databases.
• Offer additional products and / or services with every sale.
• Deliver expert customer experiences with a smile.

Qualifications

• 1+ year of proven sales experience (meeting quotas, working on commission, selling products / services).
• Understanding of the sales process, relationship building, communication, negotiation, and closing deals.
• High school diploma or GED.
• Quiet, distraction-free environment at home.
• Proficiency in multitasking, strong computer skills, and PC knowledge.
• High-speed internet (no wireless / hotspots or satellite) and a smartphone.
• Starting wage between $16 and $18 (pay rate will not be below minimum wage).
• Paid training and performance incentives.
• Employee referral bonuses, retirement plan, paid PTO and holidays, health benefits.
• Wellness programs, mentorship, diversity and inclusion initiatives, and celebration events.

Additional Information

If you’re ready to reimagine your career, apply today and join over 440,000 global game-changers at Concentrix.

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