Inside Sales Representative

Avenir Energy; Toronto; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, paramedical, and life"

RRSP and TFSA employer matching

Vacation, floaters, and flexible time

Performance-based rewards

Competitive base salary + uncapped com

Job summary

Avenir Energy is seeking an Inside Sales Representative to support our growing residential customer base in Toronto. You will manage inbound and outbound opportunities, guide customers through the sales process, and aim for a one-call solution to close deals.

No propane experience required—we provide training and tools. You will convert leads, maintain CRM records, and contribute to retention and long-term growth in a fast-paced, sales-driven environment.

Qualifications

• Self-motivated and organized; thrives in a fast-paced, sales-driven role.
• Excellent verbal and written communication skills; professional tone with customers.
• Comfort using multiple software and systems; quick to learn new tools.
• Previous sales experience is an asset and welcome.
• Ability to proactively generate sales opportunities and cold call prospects.
• Resistance to objections and effective conflict resolution.
• Ability to work independently and multitask in a fast-paced environment.
• Familiarity with CRM systems is an asset.
• Experience in propane, HVAC, or related industries is a strong asset.

Responsibilities

• Validate and qualify inbound leads from CX calls, website inquiries, and social channels.
• Distribute and manage leads using our CRM system.
• Convert residential customers, including tank swap and customer conversion opportunities.
• Deliver a one-call solution by understanding customer needs and recommending propane solutions.
• Conduct outbound sales calls to generate new business opportunities.
• Follow up with customers after proposals to close sales.
• Support customer retention and handle complex conversations.
• Track all sales activities, leads, and follow-ups in the CRM.
• Participate in additional sales activities and projects as assigned.

Skills

Self-starter

Time management

Verbal and written communication

Multiple systems proficiency

Sales experience

Cold calling

Objection handling

Independent multitasking

Propane/HVAC knowledge

Tools

CRM systems

Job description

About Avenir Energy Ltd.

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.

At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll enjoy:

• Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance
• Retirement Planning: RRSP and TFSA options with employer-matching contributions
• Work-Life Balance: vacation, floater days, and flexible time-off programs
• Incentive Programs: Performance-based rewards for individual achievements
• Compensation: Competitive base salary plus uncapped commission

About the Role

Are you a motivated sales professional who thrives in a fast-paced, customer-focused environment? Do you enjoy building relationships, solving problems, and closing sales, all from an inside sales setting?

We’re looking for an Inside Sales Representative to support our growing residential customer base. In this role, you’ll be responsible for managing inbound and outbound sales opportunities, guiding customers through the sales process, and delivering a one-call solution whenever possible. You’ll play a key role in converting leads into loyal customers while contributing to retention and long-term growth.

No propane experience? No problem. We’ll provide the training and tools you need to succeed. Your drive, resilience, and customer-first mindset are what matter most.

What You’ll Be Doing

• Validate and qualify inbound leads from customer experience (CX) calls, website inquiries, and social media channels
• Distribute and manage leads using our CRM system
• Convert residential customers, including tank swap and customer conversion opportunities
• Deliver a one-call solution by understanding customer needs and recommending appropriate propane solutions
• Conduct outbound sales calls to generate new business opportunities
• Follow up with customers after proposal submissions to close sales
• Support customer retention efforts, including handling more complex or challenging customer conversations
• Track all sales activities, leads, and follow-ups accurately in the CRM
• Participate in additional sales activities and projects as assigned

What You Bring

We’re looking for someone who is organized, resilient, and motivated to succeed in a sales-driven role.

• A self-starter with strong organizational and time-management skills
• Excellent verbal and written communication skills
• Strong computer skills and comfort working with multiple systems
• Previous sales experience is an asset
• Ability to cold call and proactively generate sales opportunities
• Comfort handling objections, rejection, and conflict resolution
• Ability to work independently and multitask in a fast-paced environment
• Familiarity with CRM systems is an asset
• Experience in propane, HVAC, or related industries is a strong asset

Compensation & Schedule

• Total OTE: Approximately $45,000 - $65,000 annually
• Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. with additional hours as required

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage. By applying for a position with Avenir Energy, you understand that we use third-party systems and recruiting agencies that may use Artificial Intelligence (AI) during recruitment. Offers of employment are contingent on successful completion of background checks (details provided during the hiring process). We thank all applicants for their interest. Only those selected for an interview will be contacted.