Inside Sales Representative

Messer Americas; Nisku; On-site; CAD 45,000 - 60,000; Full time

Job summary

Messer Americas is seeking an Inside Sales Representative in Nisku, Canada. This role involves developing customer relationships, providing support, and enhancing sales through effective communication and administrative tasks. Join a company that values diversity and offers competitive benefits.

Benefits

Paid time off

Competitive pay and benefits

Incentive program

Career growth opportunities

Employee perks and discounts

Qualifications

• At least 1 year of inside sales or administrative experience.
• Minimum Grade 12 education or equivalent.

Responsibilities

• Assist customers in-store and provide administrative support.
• Communicate effectively with external customers to increase sales.
• Actively seek new sales opportunities through outbound calls.

Skills

Sales

Negotiation

Communication

Commercial competence

Education

Grade 12 education

Tools

Microsoft Office Suite

SAP

Excel

PowerPoint

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty, and electronic gases. Messer delivers quality gases, related services, and technology via an extensive production and distribution network. Health and safety, sustainability practices, and environmental protection are core Messer values embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work
• Paid time off: Excellent paid vacation available in the first year, including personal days.
• Pay and benefits: Competitive pay rate with comprehensive benefits and a competitive pension plan.
• Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
• Career growth: Opportunities for advancement through training, development, and tuition reimbursement programs.
• Referral program: Employees can refer talent and earn rewards!
• Employee perks and discounts: Access to exclusive discounts on various products and services across Canada.

Purpose

Reporting to the Retail Manager, the Inside Sales Representative is responsible for growing business relationships with customers and maintaining high standards of customer service. A key focus of this role is business development for your region and Messer corporately.

What you’ll do

• Assist customers in-store, including order preparation and follow-up.
• Provide administrative and technical support to internal clients.
• Implement creative customer service techniques, source products, and maintain satisfactory inventory levels.
• Communicate effectively with external customers to increase counter sales through upselling.
• Support the Branch Manager in achieving Key Performance Indicators, safety goals, and net operating profit.
• Enter invoices into SAP, prepare credit notes, manage documents, and process telephone orders.
• Actively seek new sales opportunities in-store and through outbound calls.
• Enhance counter sales and handle customer inquiries via phone.
• Assist with deliveries as needed.
• Receive shipments from vendors and warehouses.

What it takes

Education and Experience

• At least 1 year of inside sales or administrative experience, preferably in an industrial setting.
• Minimum Grade 12 education or equivalent.
• Proficiency in Microsoft Office Suite.

Key Skills and Attributes

• Strong sales and negotiation skills.
• Commercial competence.
• Excellent communication skills, both written and verbal.
• Understanding of modern business systems.
• SAP skills are an asset.
• Knowledge of Messer products is desirable.
• Ability to meet sales targets.
• Understanding of processes and mechanical proficiency.
• Capability to develop sales proposals.
• Proficiency in PowerPoint and strong presentation skills.
• Solid understanding of Excel.

Our Commitment

At Messer, we value diversity and inclusion, fostering an environment where all individuals are respected and their differences appreciated. We aim to create an open, creative culture that provides equal opportunities for everyone to thrive. We prioritize safety, integrity, and respect, encouraging innovative solutions for success—benefiting our customers and colleagues alike.

Join Us

Apply today at Messer Careers. Feel free to explore what we do and how we operate. For application assistance or accommodations, call [phone].