Inside Sales Representative

Elasto Proxy Inc.; Newmarket; On-site; CAD 45,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Representative, where you'll manage a diverse portfolio of customer accounts and play a key role in enhancing customer satisfaction. This position offers the opportunity to work with innovative sealing solutions in a supportive environment that fosters growth and professional development. You'll leverage various CRM tools to track interactions and drive sales initiatives, ensuring a seamless experience for clients. If you're detail-oriented and eager to make an impact, this role is perfect for you.

Benefits

Career Progression Opportunities

Professional Development

Supportive Leadership

Continuous Improvement Culture

Qualifications

• Experience in sales or customer service roles managing accounts.
• Excellent communication and organizational skills.

Responsibilities

• Manage and develop a portfolio of 140 customer accounts.
• Respond to customer inquiries and provide technical support.

Skills

Customer Account Management

Sales Support

Technical Communication

Lead Generation

Organizational Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Microsoft Dynamics CRM

ZoomInfo

LinkedIn Sales Navigator

Job description

Direct message the job poster from Elasto Proxy Inc.

Branch Manager at Elasto Proxy Inc. - Providing innovative, value-added rubber sealing solutions to manufacturing professionals. Lean Six Sigma…

Who We Are:

Elasto Proxy is a global leader in the custom fabrication of industrial rubber and plastic components. We specialize in sealing solutions for the heavy equipment, defense, aerospace, transportation, and industrial markets. We combine technical knowledge with hands-on service to solve tough sealing challenges — and we’re growing.

About the Role:

We're seeking a driven and detail-oriented Inside Sales Representative to join our team in Newmarket, Ontario. This role is vital in managing and expanding a portfolio of approximately 140 accounts, mainly within the True C & D category ($0–$10,000 revenue). You will be the primary contact for customer requests, responsible for nurturing existing accounts, prospecting new ones, and providing an exceptional customer experience. The salary range is $45,000 - $55,000, depending on experience.

What You’ll Do:

1. Own and develop a book of about 140 existing customer accounts.
2. Respond promptly and professionally to customer inquiries via phone and email.
3. Provide updated pricing and manage small quotes or project requests.
4. Answer technical questions and product inquiries confidently and accurately.
5. Identify and pursue underdeveloped or unsold accounts in Ontario and Western Canada using tools like ZoomInfo, LinkedIn Sales Navigator, and Microsoft Dynamics CRM.
6. Launch and follow up on sample and catalogue campaigns.
7. Support outbound sales campaigns and lead generation efforts.
8. Collaborate with outside sales and marketing teams to schedule qualified meetings and build a healthy pipeline.
9. Support direct mail campaigns with follow-up outreach and coordination.
10. Track and update all interactions and progress using Microsoft Dynamics CRM.

Tools You’ll Use:

Various CRM and prospecting tools, including Microsoft Dynamics CRM, ZoomInfo, and LinkedIn Sales Navigator.

What We’re Looking For:

1. Experience supporting or managing customer accounts in sales or customer service roles.
2. Highly organized, responsive, and detail-oriented.
3. Comfortable answering technical questions and collaborating with technical or engineering teams.
4. Curious, coachable, and eager to challenge the status quo to improve customer experience.
5. Excellent written and verbal communication skills in English (French is a plus).
6. Ability to work independently and manage follow-ups without micromanagement.

Who You’ll Report To:

Branch Manager, Ontario, covering Ontario and Western Canada.

• Be part of a growing company with a culture of continuous improvement and innovation.
• Opportunity to impact business growth and customer satisfaction visibly.
• Supportive leadership, career progression, and professional development opportunities.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Plastics Manufacturing

Referrals can double your chances of interviewing at Elasto Proxy Inc.

Set up job alerts for “Inside Sales Representative” roles.

Other similar roles include:

• Inside Sales Executive - B2B Territory Accounts in Richmond Hill, Ontario
• National Account Manager - Beauty & Home in Whitchurch-Stouffville, Ontario

We’re unlocking community knowledge in a new way, with insights added directly into articles, with AI assistance.