Inside Sales Representative

WolseleyCanada; Edmonton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their Inside Sales team. This role is crucial in building strong customer relationships and ensuring seamless order processing in the Plumbing and HVAC/R sector. With a commitment to exceptional service, you'll engage with clients to provide accurate pricing and delivery information while achieving sales targets. The company offers a supportive environment with comprehensive health benefits, career development opportunities, and a culture that values initiative and teamwork. If you're ready to challenge yourself and grow your career, this is the perfect opportunity for you.

Benefits

Full health care benefits

Career development opportunities

Life insurance

Paid vacation

Employee discounts

Education reimbursement

Safety shoe reimbursement

Bonus programs

Qualifications

• Experience in Inside Sales within the Plumbing & HVAC/R industry is preferred.
• Strong commitment to exceptional customer service.

Responsibilities

• Complete the order process and generate sales orders.
• Build and maintain relationships with customers via phone or email.

Skills

Inside Sales Experience

Customer Service

Microsoft Office Proficiency

Multitasking Skills

Education

High School Diploma

Relevant Sales Training

Tools

AS400 System

Job description

At Wolseley Canada, our strength lies in the knowledge and insight found throughout our organization. Here, you’ll build strong relationships and support critical industries that impact Canadians' lives. We approach each day with intention and pride—toward ourselves, our associates, and our customers. Join us to try new things, uncover possibilities, challenge yourself, and grow your career.

About Wolseley Canada

We are the leading wholesale distributor of plumbing, HVAC/R, waterworks, and industrial products in the country. Working here means access to a network of opportunities, a place where you are valued, and a commitment to high standards.

Join the Pros!

Our Inside Sales team plays a vital role. They build strong customer relationships and are the primary contact for order placement and delivery coordination. They collaborate closely with the Outside Sales and Warehouse teams to ensure smooth and communicated delivery processes.

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities.
• Comprehensive benefits with premiums fully paid by the company for the “Core” package.
• Life insurance, disability, and wellness programs.
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution.
• Paid vacation, sick time, and a day off on your birthday.
• Bonus programs including annual performance and profit sharing.
• Employee discounts on top brands of plumbing and HVAC/R products.
• Education reimbursement for employees.
• Employee referral program.
• Safety shoe reimbursement.

What you will do:

• Complete the order process, including offering pricing terms within established margins, sourcing additional products, and generating sales orders.
• Enter quotations and orders accurately and promptly.
• Provide customers with accurate pricing, inventory, and delivery information.
• Build and maintain relationships with new and existing customers via phone or email to foster additional business.
• Prepare quotations and process orders for outside sales staff.
• Respond promptly to customer requests and inquiries.
• Achieve sales targets by promoting and upselling products.
• Follow company safety policies and regulations.

What you will bring:

• Experience in Inside Sales within the Plumbing & HVAC/R industry is preferred.
• Proficiency in Microsoft Office; knowledge of the AS400 system is an asset.
• Strong commitment to exceptional customer service.
• Initiative and ability to work independently and collaboratively.
• Highly organized with good multitasking skills.

Each resume submitted is reviewed individually and retained for 24 months for future opportunities matching your skills and qualifications.

Please note: This position requires a satisfactory criminal record check. A record under the Criminal Code or other federal offenses does not automatically disqualify you from consideration.