Inside Sales Rep - Now Hiring!

United Rentals; Burnaby; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join a leading equipment rental provider as an Inside Sales Rep. You will drive revenue by managing customer relations, processing rentals, and ensuring exceptional service. Ideal candidates possess strong sales skills and a customer service focus. Enjoy a supportive culture with excellent benefits.

Benefits

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Inclusive and welcoming culture

Qualifications

• Strong customer service orientation and sales experience.
• Proficiency with MS Office (Word and Excel).
• Valid driver's license with acceptable driving record.

Responsibilities

• Establish new rental and sales accounts through telemarketing.
• Process rental quotations, reservations, contracts, and invoices.
• Coordinate and track daily equipment pickups and returns.

Skills

Customer Service

Sales Experience

Communication

Education

Associate’s Degree

Bachelor's Degree

Tools

MS Office

Job description

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

What you'll do :

Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

Establish new rental and sales accounts through telemarketing and by serving call-in customers.

Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.

Educate customers on proper equipment usage and safety procedures.

Ensure the accuracy of all contract-related information entered into the branch’s

computer system.

Coordinate and track daily equipment pickups and returns.

Run all reports necessary to monitor equipment and facilitate smooth operations.

Coordinate with all inside and outside branch employees to deliver customer satisfaction.

Maintain accurate inventory records of branch assets.

Requirements :

Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)

Strong customer service orientation and sales experience / skills

Proficiency with MS Office (Word and Excel)

Strong verbal and written communication skills

Engineering aptitude : ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects

Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer :

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.