Inside Sales Manager

Sage; Vancouver; Hybrid; CAD 110,000 - 126,000; Full time

Benefits offered by this job

Health, dental, vision premiums paid

RRSP match

Generous PTO

Parental leave

Tuition reimbursement

Wellness program

Career development resources

Job summary

Sage is seeking a Sales Manager for Sage Intacct’s In Life Department in Canada. You will lead a team of Customer Account Managers to hit renewal, upsell, and account management targets, while collaborating with product management and marketing to craft vertical strategies.

This hybrid role requires 3 days in the office weekly and a strong, customer-centric leadership mindset. You will build a cohesive team, forecast renewals and add-ons, and support executive leadership in scalable

Qualifications

• Minimum 5+ years of business experience.
• Experience leading a quota-based sales team.
• Experience engaging with C-level executives.
• Strong communication and leadership skills.

Responsibilities

• Build and lead a quota-carrying team of 6-8 CAMs.
• Serve as escalation point for critical accounts and ensure quota outcomes.
• Provide weekly forecast metrics on renewals and add-ons.
• Manage customer calls to action and health scorecards.
• Participate in product demos and discovery sessions.
• Create and manage quarterly objectives for CAMs.

Skills

Sage Intacct expertise

Sales management

Executive engagement

Communication

Team leadership

Job description

Job Description

As our Sales Manager in Sage Intacct’s In Life Department, you will lead a team of Customer Account Managers (CAMs) every day. You will work closely with the CAMs to achieve their renewal, upsell, and account management quota goals. The ideal candidate will bring industry expertise, sales management experience, and a solution-oriented mindset to drive Account Managers' success and enhance customer satisfaction. You will be vital to Sage Intacct’s growth as a market leader in On-Demand Financial Management solutions. To thrive in this role, you will build a cohesive team that reflects Sage Intacct’s customer-centric approach to account management. You will establish and maintain renewal and add-on forecasts, collaborate with Product Management and Marketing to develop vertical-specific strategies, and support the VP of Customer Success in creating scalable communication plans. This is a hybrid office environment that meets 3 days a week in the office.

Key Responsibilities

• Build and develop a successful and cohesive quota-carrying team of 6-8 CAMs.
• Act as an escalation point for critical accounts and ensure successful quota outcomes.
• Provide the Director with weekly forecast metrics on renewals and add-on opportunities.
• Manage customer calls to action and health scorecards, tracking progress.
• Participate in product demos and discovery sessions as needed by CAMs.
• Create and manage quarterly objectives for CAMs, supporting business analysis and growth.

Requirements:

• Strong expertise in Sage Intacct and experience across multiple departments (Marketing, Support, Product Management, etc.).
• Experience engaging with C-level executives and building relationships.
• Excellent interpersonal skills with the ability to adapt to different situations and personalities.
• Strong communication skills, including hosting webinars or leading meetings.
• Minimum 5+ years of business experience and preferred experience managing a quota-based sales team.

Perks?

We have plenty.

• 100% paid premiums for health, dental, and vision coverage.
• RRSP contribution match (100% up to 4%).
• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
• Sage Wellness Rewards Program (annual fitness reimbursement).
• Library of on-demand career development options and ongoing training offerings.

Dig deeper into who we are:

Who is Sage: https://www.sage.com/en-us/company/about-sage/

Life at Sage: https://www.sage.com/en-us/company/careers/

Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be

The compensation will be determined by location, level, job-related knowledge, education, and experience. Some provinces in Canada require job postings to include a reasonable estimate of the salary range for the role. For this role in this location, the target salary range for new hires is a base salary between C$110,000 and C$126,000. OTE (on-target earnings with commission) can equal up to C$210,000. In addition to base salary, employees will participate in either a bonus plan based on company and individual performance or a role-based commission plan. Our talent acquisition team will provide eligible candidates with specific opportunities in our bonus or incentive programs. The listed range is just one component of Sage's total compensation package.