Inside Sales – Irrigation Specialist

Southernirrigation; Kamloops; On-site; CAD 41,000 - 62,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Culture and community events

Employee bonuses

Job summary

Southern Irrigation in Kamloops seeks an Inside Sales – Irrigation Specialist to support customers, provide technical irrigation advice, prepare quotes, process orders, and grow sales. The role blends hands-on customer service with a clear path to advancing into a sales position at our Kamloops location.

The successful candidate will build strong relationships, learn products, meet sales targets, and participate in training and industry certifications to expand irrigation application knowledge.

Qualifications

• Experience in inside sales within irrigation industry.
• Ability to understand customer needs and recommend practical, cost-effective solutions.
• Knowledge of pricing, costs, margins, markups and currency considerations.
• Strong communication skills and ability to view situations from the customer perspective.
• Excellent organization, planning, and time-management abilities.
• Comfortable using CRM and sales-order software.
• Understanding of how customers evaluate cost, value, and ROI.

Responsibilities

• Provide knowledgeable, reliable service to customers by phone and email; some in-person visits may be required.
• Build and maintain strong, long-term relationships with customers.
• Prepare quotes and process orders; follow up on sales opportunities.
• Use CRM to create leads, track opportunities, and record customer information.
• Share knowledge, mentor others, and support teammates to manage workload.
• Attend product training and industry seminars and pursue relevant certifications.

Skills

Irrigation knowledge

Inside sales experience

Customer needs understanding

Pricing, margins & currency

Strong communication

Organization & time-management

CRM / sales-order software

ROI understanding

Tools

CRM software

Sales-order software

Job description

Job Title: Inside Sales – Irrigation Specialist

Southern Irrigation is actively seeking a motivated and reliable individual to join our team in a logistics-focused role, with a clear opportunity to advance into a sales position for our Kamloops location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry.

Location: 7900 Dallas Drive, Kamloops, BC, V2C 6X2

Rate of pay: $30–$45 per hour, plus benefits

Starting pay will depend on the candidate’s irrigation knowledge, technical ability, and inside sales experience. Candidates considered for the higher end of the wage range must have excellent irrigation industry experience and a strong record of success in inside sales.

Position Summary:

TheInside Sales – Irrigation Specialisthelps increase sales and profitability by providing knowledgeable, reliable service to customers.

Most customer communication will take place by phone and email, although some in-person customer visits may also be required. The successful candidate will build strong customer relationships, provide technical irrigation advice, prepare quotes, process orders, and follow up on sales opportunities.

Main Areas of Responsibility:

• Customer Service
• Sales
• Technical Knowledge
• Teamwork

Build and maintain strong, long-term relationships with customers.

Work toward agreed sales and profit-margin goals.

Continue developing product knowledge and irrigation application expertise through training and industry certifications.

Communicate clearly, share knowledge, mentor others, and assist team members, departments, and other locations when needed.

Duties and Responsibilities:

• Provide each customer with personal, knowledgeable, and efficient service.
• Take ownership of important customer accounts and build relationships through regular communication and occasional in-person visits.
• Learn about customers’ businesses and projects so you can recommend the right products and solutions.
• Answer customer questions by phone and email.
• Prepare quotes, process sales orders, and follow up with customers.
• Use customer relationship management software to create leads, track opportunities, record customer information, and follow up on purchases.
• Track quote success rates and record why quotes were won or lost.
• Report sales trends and customer feedback to the sales lead.
• Attend product training and industry seminars throughout the year.
• Complete relevant industry certifications when training and testing are available.
• Work closely with teammates to share knowledge, mentor less-experienced employees, and help manage workload.

Skills and Experience:

• Strong knowledge of irrigation products, systems, and basic irrigation design principles.
• Previous inside sales experience, preferably within the irrigation industry.
• Ability to understand customer needs and recommend practical, cost-effective solutions.
• Working knowledge of pricing, costs, margins, markups, and currency exchange.
• Strong communication skills and the ability to understand situations from the customer’s point of view.
• Excellent organization, planning, and time-management skills.
• Comfortable using CRM and sales-order software.
• An understanding of how customers evaluate cost, value, and return on investment.

Core Values

• Work Hard

Be punctual, dependable, knowledgeable, and efficient.

• Win as a Team

Support your coworkers professionally and personally, and contribute to the success of the whole team.

• Wow Our Customers

Treat customers with respect and provide personal, practical, and efficient service.

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all "A" players rowing in the same direction. Our Work(hard), Win(as a team), and Wow(our customers) attitude makes the environment at Southern Irrigation both challenging and fun.