Inside Sales – Automotive Equipment Advisor

Lordco Auto Parts; Port Coquitlam; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

RRSP matching

Health and Wellness program

Employee & Family Assistance Program

Career Development Support

Promote-From-Within Culture

Work Flexibility

Job summary

Lordco Auto Parts in Port Coquitlam is seeking an Inside Sales – Equipment specialist to join our team. In this full-time role, you will respond to customer inquiries, provide product information, and upsell automotive equipment and accessories to help customers find the right solutions.

You'll work closely with store teams to coordinate sales efforts, stay current on product knowledge, and uphold safety standards while delivering exceptional service to our customers.

Qualifications

• High school diploma or equivalent required.
• Proven inside sales experience in automotive equipment is preferred.
• Strong customer-service orientation with excellent communication skills.

Responsibilities

• Respond to customer inquiries via phone, email, and in person about automotive equipment and accessories.
• Provide accurate product information, pricing and availability.
• Recommend products based on customer needs and upsell where appropriate.
• Process sales orders, prepare quotes and follow up on leads.
• Resolve customer issues promptly and professionally.
• Collaborate with store and outside sales teams to achieve targets.
• Stay updated on industry trends and new products.
• Maintain product knowledge and comply with safety policies.

Skills

Automotive equipment knowledge

Inside sales experience

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Job description

Lordco Auto Parts in Port Coquitlam is seeking an Inside Sales – Equipment specialist to join our team. In this full-time role, you will respond to customer inquiries, provide product information, and upsell automotive equipment and accessories to help customers find the right solutions.

You'll work closely with store teams to coordinate sales efforts, stay current on product knowledge, and uphold safety standards while delivering exceptional service to our customers.