Inside Sales - Equipment

Jobvite, Inc.; Port Coquitlam; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

RRSP matching

Health and Wellness program

Employee & Family Assistance Program

Career Development Support

Promote-From-Within Culture

Work Flexibility

Job summary

Lordco Auto Parts in Port Coquitlam is seeking an Inside Sales – Equipment specialist to join our team. In this full-time role, you will respond to customer inquiries, provide product information, and upsell automotive equipment and accessories to help customers find the right solutions.

You'll work closely with store teams to coordinate sales efforts, stay current on product knowledge, and uphold safety standards while delivering exceptional service to our customers.

Qualifications

• High school diploma or equivalent required.
• Proven inside sales experience in automotive equipment is preferred.
• Strong customer-service orientation with excellent communication skills.

Responsibilities

• Respond to customer inquiries via phone, email, and in person about automotive equipment and accessories.
• Provide accurate product information, pricing and availability.
• Recommend products based on customer needs and upsell where appropriate.
• Process sales orders, prepare quotes and follow up on leads.
• Resolve customer issues promptly and professionally.
• Collaborate with store and outside sales teams to achieve targets.
• Stay updated on industry trends and new products.
• Maintain product knowledge and comply with safety policies.

Skills

Automotive equipment knowledge

Inside sales experience

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Job description

Position: Inside Sales – Equipment

Location: Port Coquitlam (Head Office and Distribution Center)

Do you love interacting with people and sharing your automotive knowledge? Are you looking for a full-time job close to home? Join our team where you can turn your love for automotives into a fulfilling career.

Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. Start your career in the automotive industry and grow with us today!

We got you covered!

Our employees are our family, and we want to make sure they are taken care of. Your health and well-being matter to us, and we are dedicated to providing top-notch programs and plans to support you and your loved ones. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it:

• Extended Benefits for You and Your Family
  • Health, Dental & Vision Care Insurance
  • Life Insurance, Short-term and Long-term Disability Insurance
  • Accidental Death & Dismemberment Disability
• Education and Savings Plans, RRSP matching
• Health and Wellness program
• Employee & Family Assistance Program
• Generous Employee Perks and Discounts
• Career Development Support & Promote-From-Within Culture to enhance your expertise and maximize your career journey
• Work Flexibility to fit your unique schedule

What you’ll do:

• Respond to customer inquiries via phone, email, and in-person regarding automotive equipment and accessories
• Provide accurate product information, pricing, and availability to customers
• Recommend products based on customer needs and upsell additional items if appropriate
• Process sales orders, prepare quotes, and follow up on leads to ensure customer satisfaction
• Resolve customer issues and concerns promptly and professionally
• Collaborate with store and outside sales team members to coordinate sales efforts and achieve sales goals
• Stay updated on industry trends, new products, and competitor offerings
• Build customer loyalty through continuous innovation and become a trusted advisor to our customers and sales staff
• Comply with company policies and procedures giving special attention to ensure safety and health regulations are followed and enforced
• Keep current with product knowledge
• Other duties as assigned

Do you fit the part?

• High school graduate or equivalent
• Strong knowledge of automotive equipment, tools, and accessories
• Additional education or certification in sales or marketing is an asset
• Proven experience in inside sales, preferably in the automotive equipment or related industry
• Positive attitude, enthusiasm, and a passion for delivering excellent customer service and the ability to interact in a friendly manner in person and over the phone
• Strong interpersonal skills
• Excellent communication skills, verbal and written
• Ability to stay organized while managing multiple priorities in a fast-paced environment
• Mathematically inclined
• Strong attention to detail, time management and problem-solving skills
• Ability to lift items up to 50lbs
• Ability to work as a member of the team and be flexible in understanding a variety of duties that contribute to the success of the organization
• Ability to comply with company policies and procedures

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.

Pay ranges from $23.00 – 29.00/hour, based on experience.

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