Inside Sales Account Executive

It Solutions Consulting; Southwestern Ontario; Hybrid; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Benefits Program

Holidays and Vacation

Life Insurance (Company-paid)

Training, materials and exams

Performance-based bonuses

Flexible/hybrid work arrangements

Job summary

IT Solutions located in Waterloo, Ontario, is seeking an Inside Sales Account Executive to generate quality leads, set first-time appointments, and support Outside Account Executives with a clean handoff of FTAs. The role requires high energy, clear communication, and a passion for prospecting within a fast-growing MSP environment.

The position offers a base salary in CAD with commissions, flexible/hybrid work arrangements, and a comprehensive benefits package.

Qualifications

• Excellent communication, both written and verbal, with the ability to build rapport with new prospects.
• Strong time management and multitasking skills in a fast-paced environment.
• Detail-oriented with an ability to manage data accurately in a CRM.
• Proven negotiation and consultative sales skills to drive opportunities.

Responsibilities

• Actively source new sales opportunities through cold-calling and emailing.
• Develop in-depth knowledge of product features and benefits.
• Use virtual meetings to build relationships with new customers.
• Create and maintain a sales pipeline reflecting prospect status in the buying process.
• Follow up on inquiries via website chats, emails, and calls.
• Arrange virtual or in-person meetings between prospects and Outside Sales Representatives.

Skills

Communication

Time management

Organization

Negotiation

Prospecting

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Inside Sales Account Executive

Location: Waterloo, ON (CA)

Experience Level: Entry-level

Description

About ITS:

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Summary:

The Inside Sales Representative is responsible for generating quality leads by generating qualified first time appointments (FTAs) as well as following up on Marketing Qualified Leads (MQLs). The Inside Sales Representative directly supports the achievement of sales goals by discovering and identifying qualified opportunities by setting FTAs and collaborating with Outside Account Executives to ensure a clean handoff of the FTAs. Other responsibilities include following all processes in the CRM and ensuring data accuracy and partnering with marketing in identifying event opportunities in alignment with sales strategy and organizing/attending events to network and generate leads. The role requires high energy, clear and concise communication, a passion for prospecting, customer service skills, and the ability to overcome objections in order to set a FTA.

This position is open due to a vacancy.

Requirements

Responsibilities:

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up virtual and in person for face-to-face meetings between potential customers and Outside Sales Representatives.

Experience

Knowledge, Skills, and Abilities:

• Strong oral and written communication skills
• Effective time management and multi-tasking skills
• Maintains the ability to stay organized and be detail-oriented
• Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
• Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
• Excellent negotiation and consultative sales skills.

Experience:

• Bachelor's degree in a related discipline or equivalence of professional work (Nice to have)
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software
• Proven sales experience
• Must be local to an IT Solutions Office Location unless position is remote

Certificates, Licenses, Registrations:

• None

Compensation Package

This position is eligible for a base salary ($65,000 - $70,000 CAD annually) plus commissions.

Additionally, ITS offers a full benefits package, including:

• Comprehensive Group Benefits Program
• Paid Holidays and Vacation
• Company-paid life Employee Assistance Program
• Company-paid training, materials, and exams
• Performance-based bonuses
• Flexible/hybrid work arrangements

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard tocitizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment), or any other characteristic protected by federal or provinciallaws.

We are happy to provide accommodations at any stage of the recruitment process. Should you require any accommodations, please do not hesitate to let us know.