Canada Inside Account Executive

SHI; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Professional growth

Diversity commitment

World-class facilities

Job summary

SHI International Corp. in Toronto, Canada, is seeking an Inside Account Executive to drive cold calls, nurture accounts, and manage IT solutions through the sales cycle.

You will quote, place orders, and collaborate with internal teams to deliver outcomes that meet client objectives. The role emphasizes relationship building, proactive meetings, and achieving monthly quotas while supporting medium to large businesses with SHI’s IT solutions.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum 1 year of sales experience in a similar role (Business Development, Inside Sales, Account Manager, Inside Account Executive, etc.).

Responsibilities

• Conduct cold calling and prospecting to identify potential customers.
• Establish and nurture relationships via email and phone within assigned books of business.
• Assist customers in selecting, deploying, and managing IT solutions.
• Quote and place orders based on customer requests.
• Grow existing active buying accounts by managing projects through the sales cycle.
• Meet or exceed monthly and quarterly production quotas.
• Proactively schedule and facilitate customer meetings with SHI internal resources.
• Acquire and manage IT needs of medium to large businesses for best-in-class experience.
• Collaborate and co-sell with SHI internal resources to resolve inquiries.

Skills

Cold calling

Account growth

Relationship building

MS Office

Project management

Sales experience

Education

Bachelor's degree or equivalent

Job description

Toronto, ON Canada

Full time

JR3884

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure superior customer experience.

Role Description

• Conduct cold calling and prospecting to identify potential customers.

• Establish and nurture relationships via email and phone within assigned books of business.

• Assist customers in selecting, deploying, and managing various aspects of their IT environment.

• Address client concerns and make recommendations to help them achieve their objectives.

• Quote and place orders based on customer requests.

• Grow existing active buying accounts by managing projects through the entire sales cycle.

• Meet or exceed monthly and quarterly production quotas.

• Proactively schedule and facilitate customer meetings with SHI internal resources.

• Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.

• Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Behaviors and Competencies

• Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

• Communication: Can communicate simple ideas and information clearly.

• Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided.

• Customer Service: Can provide responsive and courteous assistance to customers.

• Flexibility: Can adjust to changes in tasks and responsibilities when required.

• Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented.

• Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned.

• Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise.

• Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database.

• Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned.

• Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.

• Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development.

Skill Level Requirements

• Ability to cold call and create new business opportunities - Basic

• Ability to grow existing customer relationships - Basic

• Ability to learn new concepts and processes quickly - Basic

• Proficiency in customer outreach and delivering tailored customer service solutions - Basic

• Proficiency in Microsoft Office Tools - Basic

• Proficiency in project management - Basic

Other Requirements

• Minimum Bachelor’s Degree or equivalent work experience

• Minimum 1 year of sales experience in a similar role, including but not limited to Business Development, Inside Sales, Account Manager, Inside Account Executive, etc.

The base salary range for this position is $50,000 - $60,000 CAD. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $70,000 - $80,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.