Bilingual Inside Account Manager

Grand & Toy; Vaughan; Vor Ort; CAD 60.000 - 65.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Commission structure

Full benefits package

Growth opportunities

Zusammenfassung

Grand & Toy is seeking an Inside Account Manager in Vaughan, Canada. This role involves building new customer relationships and managing existing accounts to drive business growth.

The ideal candidate will have over 4 years of B2B sales experience, be bilingual in English and French, and have strong account management skills. Competitive salary and benefits are offered, along with opportunities for growth in a dynamic environment.

Qualifikationen

• Proven experience in managing and growing existing accounts.
• Comfortable with outbound outreach and cold calling.
• Ability to communicate effectively with stakeholders.

Aufgaben

• Prospect and secure new wholesale/dealer accounts.
• Manage existing accounts to protect and grow revenue.
• Collaborate with internal teams for tailored solutions.

Kenntnisse

Bilingual communication (English and French)

Account management

Cold calling

CRM proficiency (e.g., Microsoft Dynamics)

Organizational skills

Ausbildung

4+ years of B2B sales experience

Tools

Microsoft Office

Microsoft Teams

Jobbeschreibung

Inside Account Manager

Who is Grand & Toy?

Grand & Toy partners with customers to change the way Canadian businesses work and help them compete. We embrace transformation and innovate for customers, partners, and employees. Working with Canadian businesses to help them change and compete, your contribution at Grand & Toy truly makes an impact.

What You’ll Do

• Prospect & win new business – drive proactive outbound outreach to identify, qualify, and secure new wholesale/dealer accounts. Convert marketing and inbound leads into long‑term, high‑value partners.
• Manage & grow existing accounts – own a portfolio of wholesale partners, maintaining a regular cadence of conversations with owners and buyers to protect revenue, grow volume, and expand.
• Understand the dealer business – engage confidently in the direct, results‑oriented dealer environment. Build trust through honest, straightforward conversations while solving real business and supply chain challenges.
• Build relationships that drive volume – develop a deep understanding of each partner’s product mix, purchasing patterns, and operational needs to recommend solutions that increase sales and profitability.
• Leverage CRM & data to prioritize – use CRM tools to manage your pipeline, keep customer data accurate, track activities, and use insights to focus on the most impactful opportunities.
• Collaborate & sell internally – partner with internal teams (sales leadership, pricing, supply chain, merchandising, marketing) to advocate for dealer needs and deliver tailored solutions for the wholesale channel.
• Demonstrate resilience & persistence – stay tenacious in the face of objections and competitive pressure, consistently following up, re‑engaging contacts, and pushing opportunities toward close.

Who You Are

• Bilingual communicator – fluent in English and French, comfortable conducting sales conversations, negotiations, and follow‑ups in both languages.
• Resilient and persistent – you don’t give up easily; you see pushback as the start of a conversation, not the end.
• Natural prospector & relationship builder – you enjoy cold calling and opening new doors, just as much as nurturing ongoing relationships with existing accounts.
• Direct, honest, and respectful – you’re comfortable with straightforward dealer conversations and build trust through honesty, reliability, and follow‑through.
• Data‑driven and analytical – you use numbers, trends, and CRM insights to decide where to focus and how to grow your book of business.
• Organized and disciplined – you manage a large volume of accounts and prospects while maintaining a structured cadence and clean CRM records.

What Qualifications Do I Need

• 4+ years of B2B sales experience—inside sales, account management, or business development. Bonus points for wholesale/dealer experience.
• Resilient prospector—comfortable with cold calling, outbound outreach, and turning leads into long‑term customers.
• Skilled account manager—experienced in managing and growing a book of existing business while hitting sales targets.
• CRM power user—confident working in tools like Microsoft Dynamics (or similar) and using data to drive decisions and prioritize your day.
• Exceptionally organized—strong time management and the ability to balance prospecting, account management, and admin without dropping the ball.
• Strong communicator—clear, professional, and persuasive over the phone, on video, and in writing; confident speaking with owners and buyers.
• Tech savvy—comfortable with MS Office and Microsoft Teams.
• Bilingual in English and French (required)—able to conduct full sales conversations and follow‑ups in both languages.

What Grand & Toy Offers

Grand & Toy offers competitive wages and benefits packages based on education and experience. We provide comprehensive training for all new associates, along with incentives such as associate/corporate discounts and rewards programs for management positions.

• Competitive base salary starting at $60,000 – $65,000
• Commission structure with real potential to earn more
• Full benefits package and pension plan
• Opportunity to grow within a proudly Canadian company that values its employees and promotes from within

We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs. Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.