Inside Account Manager

SupremeX Inc.; Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Annual bonus

Collaborative culture

Work-life balance

Job summary

SupremeX Inc. in Etobicoke is seeking a motivated Account Executive to manage a portfolio of existing customer accounts and drive sales through service and upselling. The role focuses on maintaining strong relationships, accurate records, and timely order fulfillment.

Primarily office-based with phone and email interactions, this position offers competitive compensation, a comprehensive benefits package, and opportunities for career growth within a collaborative culture.

Qualifications

• Some sales experience, ideally in printing, packaging, or a related industry would be ideal. Strong communication and problem-solving skills.
• Organized and detail-oriented, with the ability to manage multiple accounts and priorities.
• Comfortable using technology and learning a new ERP system.

Responsibilities

• Manage a portfolio of smaller customer accounts, handling all aspects of the sales cycle including quoting, order entry, follow-up, and delivery coordination.
• Build strong relationships with customers, understand their needs, and recommend appropriate products and solutions.
• Develop new business opportunities within existing accounts through cross-selling and up-selling; collaborate with production, customer service, and support teams to ensure quality, timely fulfillment, and customer satisfaction.
• Maintain accurate and up-to-date customer information and sales records.
• Monitor orders, resolve issues, and ensure a high level of customer service.

Skills

Sales experience

Communication

Problem solving

ERP system

Tools

ERP system

Job description

Key Responsibilities

• Manage a portfolio of smaller customer accounts, handling all aspects of the sales cycle including quoting, order entry, follow-up, and delivery coordination


• Build strong relationships with customers, understand their needs, and recommend appropriate products and solutions


• Develop new business opportunities within existing accounts through cross-selling and up-selling Collaborate with production, customer service, and support teams to ensure quality, timely fulfillment, and customer satisfaction


• Maintain accurate and up-to-date customer information and sales records


• Monitor orders, resolve issues, and ensure a high level of customer service

Qualifications and Experience

• Some sales experience, ideally in printing, packaging, or a related industry would be ideal Strong communication and problem-solving skills


• Organized and detail-oriented, with the ability to manage multiple accounts and priorities


• Comfortable using technology and learning new ERP system

Candidate Profile or Skills and Competencies

• Ideal for someone eager to develop a career in sales, with the potential to advance into an outside sales role


• Primarily office-based (Etobicoke) with customer interaction conducted via phone and email


• Focused on managing existing customers rather than cold calling or prospecting for new accounts


• Comprehensive Medical, Dental, and Health Benefits to support your well-being


• Retirement Plan – A retirement plan to help you plan for the future.


• Bonus – Annual bonus opportunities based on Company performance and/or Individual goals


• Collaborative Culture– A workplace built on communication, integrity, excellence, respect, and teamwork.


• Work-Life Balance – Support for a healthy balance between work and life.

NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager.

SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law.

We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.