Infrastructure Systems Engineer

Giant Tiger; Ottawa; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian retailer is seeking a skilled Infrastructure Systems Engineer to manage and maintain core IT infrastructure. This hybrid role involves supporting store operations and ensuring high availability and security across various systems. The ideal candidate will have a strong background in system administration, experience with Windows/Linux servers, and familiarity with enterprise databases. Join a dynamic team committed to growth and community engagement.

Benefits

Annual Profit-Sharing Program

Health/Dental/Vision Benefits as of day 1

Store Discount

Parental Top Up Program

Employee Tuition Reimbursement Program

Bursary Program for children of employees

Free parking

24/7 access to onsite gym

Full-service cafeteria

Qualifications

• Minimum 5 years of experience in infrastructure systems engineering.
• Strong technical knowledge in Windows Server and Linux distributions.
• Experience in retail IT environments is an asset.

Responsibilities

• Manage and maintain IT infrastructure, including Windows and Linux servers.
• Administer enterprise databases ensuring performance and stability.
• Monitor system performance and resolve infrastructure-related issues.

Skills

Communication

Analytical

Problem Solving

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

VMware

Oracle

DB2

SQL Server

Cohesity

Job description

Join to apply for the Infrastructure Systems Engineer role at Giant Tiger

Join to apply for the Infrastructure Systems Engineer role at Giant Tiger

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Workplace Arrangements:

This role will follow a hybrid remote/onsite schedule. Applicants for this role can expect to work on-site from our Ottawa Head Office, on Walkley Road 1-2 times/month on an 8-5 schedule and participate in an on-call schedule afterhours and on weekends.

What Giant Tiger Brings;

• Annual Profit-Sharing Program & Incentive Plan
• Health/Dental/Vision Benefits as of day 1
• Store Discount
• Parental Top Up Program
• Employee Tuition Reimbursement Program;
• Bursary Program for children of employees;
• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria

Giant Tiger is seeking a highly skilled Infrastructure Systems Engineer to join our IT team, with a strong background in system administration. The successful candidate will be responsible for managing and maintaining core infrastructure systems that support store operations, including servers, virtualization platforms, storage systems and identity management.

This position plays a critical role in ensuring high availability, security, and performance of IT infrastructure across our retail locations, warehouses, and corporate offices.

What You'll Be Doing:

• Manage and maintain IT infrastructure, including Windows and Linux servers, virtualization platforms, storage systems, and networking.
• Administer and support enterprise databases, including Oracle, DB2, and SQL Server, ensuring performance, stability, and regular maintenance.
• Support IT systems across retail stores, warehouses, and corporate environments.
• Configure and manage Active Directory, Azure AD (hybrid), DNS, DHCP.
• PKI infrastructure support and digital certificate management to enhance secure access and authentication.
• Perform regular updates, firmware upgrades, system patches, and health checks across on-premises and virtual infrastructure.
• Participate in after-hours and weekend work as required, including on-call support rotation.
• Monitor system performance, availability, and security; identify and resolve infrastructure-related issues.
• Maintain documentation for configurations, procedures, and incident resolution.
• Collaborate with vendors, internal IT teams, and business stakeholders to resolve complex technical issues and support technology initiatives.
• Stay current with industry trends and best practices in IT infrastructure management and technology.

What You'll Bring:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in infrastructure systems engineering or system administration.
• Experience working in retail IT environments with distributed store systems would be an asset.
• Strong technical knowledge in:
• Windows Server and Linux distributions (RHEL, SLES, Ubuntu)
• Enterprise compute, VMware virtualization and storage technologies (HPE Synergy, NetApp, IBM Storage)
• Networking fundamentals: DNS, DHCP, VLANs, routing, TCP/IP
• Backup and disaster recovery tools (e.g., Cohesity)
• Azure Active Directory, Active Directory, MFA, SSO, SSPR in hybrid environments
• Administration and support of Oracle, DB2, and SQL Server databases
• PKI infrastructure and certificate lifecycle management
• Familiarity with incident management, monitoring tools, and IT documentation best practices.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment with changing priorities and high availability requirements. Work independently.
• Knowledge of cloud computing platform (e.g., Azure, GCP) would be an asset.
• Relevant certifications (e.g., MCSE, RHCA, VCP, CISSP) are a plus.

Are you interested in this position but don’t meet 100% of the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. If you require accommodation during the recruitment process, please use the contact information below to request accommodation. These accommodations are designed to remove obstacles without altering the evaluation of a candidate's fit for the role, allowing candidates to fully demonstrate their abilities. This information will be kept confidential, and your right to privacy will be protected.

Thank you for your interest in Giant Tiger, we look forward to reviewing your application!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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