Infrastructure Program Manager

Intact; Montreal (administrative region); On-site; CAD 109,900 - 134,300; Full time

Benefits offered by this job

Hybrid work model

Up to 5 extra days off per year

Well-being benefits including telemed.

Employee Share Purchase Plan (ESPP)

Defined benefit pension plan

Job summary

Intact is seeking an Infrastructure Program Manager to coordinate multi‑year initiatives across OnPrem and cloud, reporting to the Director of Cloud Infrastructure Program Delivery and Cloud Strategy. You will provide program structure, visibility, governance, and stakeholder alignment to ensure priorities, dependencies, risks, decisions, and delivery progress are clearly managed.

The role requires 8–10 years in IT and 4+ years in coordinating complex technology programs, with strong governance,

Qualifications

• 8 to 10 years experience in IT and 4+ years managing or coordinating complex technology programs.
• Bachelor’s degree in Information Technology, Business Administration, Engineering, or related field.
• Certifications in Program/Project Management, Agile/SAFe, ITIL, or Cloud technologies are assets.
• Experience supporting OnPrem, cloud, hybrid, modernization, or large‑scale infrastructure transformation initiatives.
• Demonstrated ability to drive governance, follow‑up, alignment, and executive visibility across multi‑year programs.
• Strong program management discipline, including roadmap planning, milestone tracking, dependency management, risk management.

Responsibilities

• Coordinate delivery of multiple infrastructure initiatives across on‑prem and cloud, with clear ownership, milestones, and accountability.
• Maintain program governance: integrated plans/roadmaps, dependencies, risks/issues, decisions, and consistent reporting/escalation.
• Support multi‑year roadmap planning aligned to modernization, cloud adoption, operational readiness, funding, and capacity; facilitate planning and governance sessions.
• Oversee infrastructure programs including modernization, cloud foundations, migrations, hybrid operating models, and operational transition.
• Align stakeholders across infrastructure, platform, operations, architecture, cybersecurity, finance, vendors, and business teams; run leadership updates and working sessions.
• Manage risk and value by tracking and escalating risks/dependencies, supporting mitigation, documenting decisions, and capturing outcomes/lessons learned.

Skills

Program management

Stakeholder management

Risk management

Governance

Executive reporting

Facilitation

Bilingual French/English

Education

Bachelor’s degree in IT/Business/Engineering

Tools

Jira

Confluence

Azure DevOps

SharePoint

Power BI

Mural

Miro

Job description

Pay and Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental well‑being, including telemedicine, wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to): 109,900 - 134,300

Annual bonus target: 15% with potential payout up to double the target, subject to personal and company performance.

We share our success through an annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long‑term security, including a defined benefit pension plan for guaranteed income for life.

Salary calculation is based on a 35‑hour workweek; we encourage applicants who fall outside this range to apply.

About the role

The Infrastructure Program Manager coordinates multi‑year infrastructure initiatives across OnPrem and cloud environments. Reporting to the Director, Cloud Infrastructure Program Delivery and Cloud Strategy, this role provides program structure, visibility, governance, and stakeholder alignment to ensure priorities, dependencies, risks, decisions, and delivery progress are clearly managed.

What you’ll do here:

• Coordinate delivery of multiple infrastructure initiatives across on‑prem and cloud, with clear ownership, milestones, and accountability.
• Maintain program governance: integrated plans/roadmaps, dependencies, risks/issues, decisions, and consistent reporting/escalation.
• Support multi‑year roadmap planning aligned to modernization, cloud adoption, operational readiness, funding, and capacity; facilitate planning and governance sessions.
• Oversee infrastructure programs including modernization, cloud foundations, migrations, hybrid operating models, and operational transition.
• Align stakeholders across infrastructure, platform, operations, architecture, cybersecurity, finance, vendors, and business teams; run leadership updates and working sessions.
• Manage risk and value by tracking and escalating risks/dependencies, supporting mitigation, documenting decisions, and capturing outcomes/lessons learned.

What you bring to the table:

• 8 to 10 years experience in IT and at least 4 years experience managing or coordinating complex technology programs with multiple concurrent initiatives, workstreams, stakeholders, and delivery timelines.
• Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field, or equivalent professional experience.
• Certifications in Program/Project Management, Agile/SAFe, ITIL, or Cloud technologies such as AWS, Azure, or GCP are considered assets.
• Experience supporting OnPrem, cloud, hybrid, modernization, or large‑scale infrastructure transformation initiatives.
• Demonstrated ability to drive governance, follow‑up, alignment, and executive visibility across multi‑year programs.
• Strong program management discipline, including roadmap planning, milestone tracking, dependency management, risk management, governance, and executive reporting.
• Good understanding of OnPrem and cloud infrastructure, including data center, network, compute, storage, operations, landing zones, migrations, modernization, and hybrid operating models.
• Ability to translate technical complexity into clear program updates, decisions, risks, and actions for senior leaders and business stakeholders.
• Structured, disciplined, and comfortable managing ambiguity across long‑running programs with evolving priorities and multiple contributors.
• Strong facilitation, relationship‑building, negotiation, stakeholder management.
• Bilingual (French and English); need to interact on a regular basis with an English‑speaking clientele and colleagues across the country.
• No Canadian work experience required; must be eligible to work in Canada.

Nice‑to‑Have (Optional)

• Experience with enterprise infrastructure transformation, cloud migration, portfolio management, financial tracking, vendor coordination, or benefits realization.
• Familiarity with delivery and collaboration tools such as Jira, Confluence, Azure DevOps, SharePoint, Power BI, Mural, or Miro.
• Experience working in regulated industries or large, federated organizations with complex governance and stakeholder environments.

Additional Information

We are an equal‑opportunity employer. At Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.