Infrastructure Analyst

Altis Technology; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Altis Technology is seeking an experienced Enterprise Monitoring / Infrastructure Analyst in Calgary. You will manage SolarWinds, monitor servers and cloud environments, and drive observability across hybrid infrastructure.

The role emphasizes automation, dashboards, and incident support in a large enterprise setting. You will collaborate with Infrastructure, Cloud, App, and OT teams, refining alerting, thresholds, and reporting to deliver meaningful insights and reduce alert fatigue while

Qualifications

• 5+ years of progressive enterprise infrastructure monitoring or systems administration experience.
• Hands-on experience administering SolarWinds in large enterprise environments.
• Experience with Microsoft Azure including Azure Monitor, Log Analytics, Azure VMs and Entra ID.
• ITIL/ITSM practices including incident, problem, event, and change management; ServiceNow is a plus.
• PowerShell scripting, REST APIs, IaC (Terraform, Bicep, ARM) and hybrid cloud experience.
• Knowledge of AI/observability, synthetic monitoring, distributed tracing, and Azure AI services is a plus.

Responsibilities

• Administer and optimize the enterprise SolarWinds environment (config, upgrades, maintenance, lifecycle).
• Monitor health and performance of servers, cloud environments, virtualization, storage and core infra services.
• Design/refine alerts, thresholds, event correlation, and reporting to reduce alert fatigue.
• Collaborate with Infrastructure, Cloud, App and OT teams to improve observability and service visibility.
• Develop dashboards, operational reports, documentation, and platform standards; support incident response.
• Contribute to continuous improvement via automation and predictive monitoring.

Skills

SolarWinds

Azure Monitor

Entra ID

Windows Server administration

ITIL / ITSM

ServiceNow

PowerShell scripting

REST APIs

Infrastructure as Code

Hybrid cloud

AIOps / observability

Power BI

Disaster recovery

Documentation / communication

Tools

Terraform

Bicep

ARM templates

Job description

Location: Calgary, AB (Hybrid, 3 to 4 days per week in office)

Language: Excellent written and verbal English communication skills

Duration: Contract, Statement of Work, ASAP to December 15, 2026, with the possibility of extension

Background Check Requirement: Successful completion of a background check and security clearance is required.

About the Opportunity

Join a leading organization in the energy sector that is investing in modern infrastructure, cloud technologies, and operational excellence. This opportunity is ideal for an experienced Enterprise Monitoring / Infrastructure Analyst who enjoys building reliable monitoring solutions that strengthen visibility, improve performance, and support critical business operations.

Working closely with Infrastructure, Cloud, Application, and Operational Technology teams, you will play a key role in enhancing enterprise observability, driving automation, and ensuring monitoring platforms deliver meaningful insights. Your expertise will directly contribute to the stability, resilience, and continuous improvement of enterprise technology services.

Whats In It for You

This contract offers the opportunity to work with modern enterprise technologies in a collaborative, highly technical environment that values innovation and continuous improvement. You'll gain exposure to large-scale infrastructure initiatives while partnering with experienced professionals who are committed to knowledge sharing and operational excellence.

Your Responsibilities

• You'll administer and optimize the enterprise SolarWinds environment, including platform configuration, upgrades, maintenance, and lifecycle management.
• You'll monitor the health and performance of servers, cloud environments, virtualization platforms, storage, and core infrastructure services.
• You'll design and refine alerts, thresholds, event correlation, and reporting to improve monitoring accuracy and reduce alert fatigue.
• You'll collaborate with Infrastructure, Cloud, Application, and Operational Technology teams to expand observability standards and improve service visibility.
• You'll develop dashboards, operational reports, documentation, knowledge articles, and platform standards while supporting incident response activities.
• You'll contribute to continuous improvement initiatives through automation, predictive monitoring, and enhanced observability capabilities.

Skills and Qualifications

• 5+ years of progressive enterprise infrastructure monitoring or systems administration experience.
• Strong experience administering SolarWinds in large enterprise environments, including SolarWinds HCO or Observability solutions.
• Hands-on experience with Microsoft Azure, including Azure Monitor, Log Analytics, Azure Virtual Machines, and Entra ID, along with Windows Server administration, patching, and performance monitoring.
• Experience with ITIL or ITSM practices, including incident, problem, event, and change management, with ServiceNow experience considered an asset.
• Experience with PowerShell scripting, REST APIs, infrastructure automation, Infrastructure as Code (Terraform, Bicep, or ARM), and hybrid cloud environments is highly desirable.
• Knowledge of AIOps, observability practices, synthetic monitoring, distributed tracing, Power BI, disaster recovery, resiliency, and Microsoft AI technologies such as Copilot or Azure AI Services is considered an asset.
• Strong documentation, communication, collaboration, and stakeholder engagement skills, with the ability to work effectively across cross-functional technical teams.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.