Infra Support

Kumaran Systems; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Kumaran Systems is seeking an experienced Infrastructure Support Engineer to maintain mission-critical banking applications on Unix/Linux platforms. You will manage AutoSys scheduling, IBM MQ messaging, and Oracle WebLogic servers while ensuring high availability and rapid incident response.

Responsibilities include monitoring system health, troubleshooting performance issues, and collaborating with development, database, and middleware teams to resolve incidents in a controlled, compliant

Qualifications

• 5+ years of Infrastructure/Application Support experience.
• Experience in supporting critical production banking applications is highly preferred.

Responsibilities

• Provide L2/L3 production support for banking applications on Unix/Linux.
• Monitor application health, availability and performance; respond to incidents.
• Administer Oracle WebLogic application servers and IBM MQ messaging infrastructure.
• Manage AutoSys job scheduling: creation, modification, monitoring, issue resolution.
• Coordinate with cross-functional teams for issue resolution and RCA activities.

Skills

Unix/Linux Admin

Shell scripting

Troubleshooting (proc/fs/mem)

Log analysis

System health monitoring

Education

Bachelor’s degree in Computer Science / IT

Tools

AutoSys

MQ

WebLogic

Job description

About Us

Kumaran Systems: Engineering Future-Ready Transformations Since 1992, Kumaran Systems has been helping enterprises bridge the past and the future, reimagining legacy systems and embracing AI-led possibilities. With over 34 years of delivery excellence, we specialise in re-engineering core applications, driving cloud transformation, and building automation-first, GenAI-enabled ecosystems across the Banking and Financial Services, Insurance, Telecom, and Automotive sectors. We help organisations not just upgrade their systems but reimagine what’s possible.

About Us

Kumaran Systems: Engineering Future-Ready Transformations Since 1992, Kumaran Systems has been helping enterprises bridge the past and the future, reimagining legacy systems and embracing AI-led possibilities. With over 34 years of delivery excellence, we specialise in re-engineering core applications, driving cloud transformation, and building automation-first, GenAI-enabled ecosystems across the Banking and Financial Services, Insurance, Telecom, and Automotive sectors. We help organisations not just upgrade their systems but reimagine what’s possible.

Why Kumaran?

We blend engineering discipline with AI innovation, helping clients modernise with confidence, automate with clarity, and scale with purpose. Our global delivery model ensures agility, responsiveness, and seamless collaboration, with clients always at the heart of every engagement. At Kumaran, we don’t just solve problems, we engineer future-ready transformations.

Role Summary

Seeking an experienced Infrastructure Support Engineer responsible for supporting and maintaining mission‑critical banking applications hosted on Unix/Linux environments. The role involves administration, monitoring, troubleshooting, and support of AutoSys job scheduling, IBM MQ messaging infrastructure, and Oracle WebLogic application servers while ensuring high availability and operational excellence across production environments.

Key Responsibilities

• Provide L2/L3 production support for banking applications hosted on Unix/Linux platforms.
• Monitor and maintain application health, infrastructure availability, and system performance.
• Administer and support Oracle WebLogic Application Server environments.
• Manage and troubleshoot IBM MQ queues, channels, queue managers, and messaging flows.
• Support and maintain AutoSys job scheduling, including job creation, modification, monitoring, and issue resolution.
• Perform incident management, root cause analysis (RCA), and problem management activities.
• Coordinate with application development, database, middleware, and infrastructure teams for issue resolution.
• Monitor production systems using enterprise monitoring tools and respond to alerts promptly.
• Execute deployment, patching, and configuration changes in compliance with change management processes.
• Analyse system logs and performance metrics to identify and resolve operational issues.
• Ensure adherence to security, compliance, and operational standards within the banking environment.
• Participate in on‑call support and major incident management activities.

Required Skills

• Unix/Linux Administration
• Strong experience in Unix/Linux production support environments.
• Shell scripting (Korn Shell/Bash).
• Process, file system, memory, and performance troubleshooting.
• Log analysis and system health monitoring.
• AutoSys, MQ & WebLogic

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related discipline.
• 5+ years of experience in Infrastructure/Application Support.
• Experience supporting critical production applications in financial services is highly preferred.