Infra Support

Kumaran; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Kumaran Systems, based in Toronto, Ontario, is seeking an experienced Infrastructure Support Engineer to maintain mission-critical banking applications on Unix/Linux. You will manage AutoSys scheduling, IBM MQ messaging, and Oracle WebLogic servers to ensure high availability and robust performance.

Expect hands-on incident management, monitoring, and change execution across production environments, with collaboration across development, database, and infrastructure teams.

Qualifications

• Bachelor’s degree in computer science, information technology, or related discipline.
• 5+ years of Infrastructure/Application Support experience.
• Experience supporting critical production applications in financial services is highly preferred.

Responsibilities

• Provide L2/L3 production support for banking applications hosted on Unix/Linux platforms.
• Monitor and maintain application health, infrastructure availability, and system performance.
• Administer and support Oracle WebLogic Application Server environments.
• Manage and troubleshoot IBM MQ queues, channels, queue managers, and messaging flows.
• Support and maintain AutoSys job scheduling, including job creation, modification, monitoring, and issue resolution.
• Perform incident management, root cause analysis (RCA), and problem management activities.
• Coordinate with application development, database, middleware, and infrastructure teams for issue resolution.
• Monitor production systems using enterprise monitoring tools and respond to alerts promptly.
• Execute deployment, patching, and configuration changes in compliance with change management processes.
• Analyse system logs and performance metrics to identify and resolve operational issues.
• Ensure adherence to security, compliance, and operational standards within the banking environment.
• Participate in on-call support and major incident management activities.

Skills

Troubleshooting

System monitoring

Incident response

Education

Bachelor’s degree in Computer Science / IT

Tools

AutoSys

IBM MQ

Oracle WebLogic

Job description

Kumaran Systems: Engineering Future-Ready Transformations Since 1992, Kumaran Systems has been helping enterprises bridge the past and the future, reimagining legacy systems and embracing AI-led possibilities. With over 34 years of delivery excellence, we specialise in re-engineering core applications, driving cloud transformation, and building automation-first, GenAI-enabled ecosystems across the Banking and Financial Services, Insurance, Telecom, and Automotive sectors. We help organisations not just upgrade their systems but reimagine what’s possible.

Why Kumaran?

We blend engineering discipline with AI innovation, helping clients modernise with confidence, automate with clarity, and scale with purpose. Our global delivery model ensures agility, responsiveness, and seamless collaboration, with clients always at the heart of every engagement. At Kumaran, we don’t just solve problems, we engineer future-ready transformations.

Job Description

Role Summary

Seeking an experienced Infrastructure Support Engineer responsible for supporting and maintaining mission-critical banking applications hosted on Unix/Linux environments. The role involves administration, monitoring, troubleshooting, and support of AutoSys job scheduling, IBM MQ messaging infrastructure, and Oracle WebLogic application servers while ensuring high availability and operational excellence across production environments.

Key Responsibilities

• Provide L2/L3 production support for banking applications hosted on Unix/Linux platforms.
• Monitor and maintain application health, infrastructure availability, and system performance.
• Administer and support Oracle WebLogic Application Server environments.
• Manage and troubleshoot IBM MQ queues, channels, queue managers, and messaging flows.
• Support and maintain AutoSys job scheduling, including job creation, modification, monitoring, and issue resolution.
• Perform incident management, root cause analysis (RCA), and problem management activities.
• Coordinate with application development, database, middleware, and infrastructure teams for issue resolution.
• Monitor production systems using enterprise monitoring tools and respond to alerts promptly.
• Execute deployment, patching, and configuration changes in compliance with change management processes.
• Analyse system logs and performance metrics to identify and resolve operational issues.
• Ensure adherence to security, compliance, and operational standards within the banking environment.
• Participate in on-call support and major incident management activities.

Required Skills

• Process, file system, memory, and performance troubleshooting.
• Log analysis and system health monitoring.
• AutoSys, MQ & WebLogic

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related discipline.
• 5+ years of experience in Infrastructure/Application Support.
• Experience supporting critical production applications in financial services is highly preferred.

Kumaran Systems is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.