Information Systems - Systems Administrator (Mon-Fri Days)

RainCity Housing; Vancouver; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

An established industry player seeks a Systems Administrator to lead the design and support of its IT infrastructure. This role involves managing security, compliance, and user support while leveraging advanced tools like Microsoft 365 and Fortinet firewalls. The ideal candidate will be a proactive problem-solver passionate about automation and cybersecurity, ensuring the organization’s systems are secure and efficient. Join a mission-driven team dedicated to social equity and community support, and make a meaningful impact in the lives of those experiencing homelessness and mental health challenges.

Benefits

Paid leave for Indigenous Employees

Paid leave for gender affirming care

Employee Assistance Program

Employer-paid benefits

Vision Care

Dental Care

Prescription Drugs

Long Term Disability

Unlimited Out-of-Province Emergencies

Qualifications

• 2+ years managing Windows Active Directory environments.
• Experience with Microsoft Intune and Defender Suite.
• Familiarity with compliance frameworks.

Responsibilities

• Design and maintain IT infrastructure including servers and cloud services.
• Implement security controls using Microsoft tools.
• Oversee data governance and compliance.

Skills

Problem Solving

Conflict Resolution

Automation

Cybersecurity

Communication

Education

Degree in Computer Science

Equivalent experience

Tools

Microsoft 365

PowerShell

Fortinet Firewalls

Azure

Microsoft Defender

Job description

Information Systems - Systems Administrator (Mon-Fri Days)

Job Description

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of theXʷməθkwəy̓əm ,Sḵwx̱wú7mesh , andsəl̓ílwətaʔɬ Nations in so-called Vancouver, theq̓íc̓əy ̓,qʼʷa:n̓ƛʼən ̓,kʷikʷəƛ̓əm ,qiqéyt ,SEMYOME ,Stó꞉lō , andsc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and theshíshálh in so-called Sunshine Coast.

About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives.Our mission is to advance social equity by building upon the strengths of our community and of each individual.With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovationspage . You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us onLinkedIn, Twitter, Instagram, and Facebook.

Benefits:

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Employer-paid benefits for regular Part-time and Full-time employees:
• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

POSITION SUMMARY

The Systems Administrator plays a key leadership role in the design, deployment, and support of RainCity Housing’s IT infrastructure. Reporting to the Manager, Information Systems, this position ensures our systems are secure, resilient, and designed to support the evolving needs of the organization.

You’ll work closely with internal stakeholders, the IT team, and external vendors to manage infrastructure projects and maintain robust procedures around disaster recovery, access management, patching, compliance, and security monitoring. You’ll also serve as a technical lead for User Support, providing escalation support, mentoring junior staff, and overseeing the effective functioning of day-to-day operations.

In this role, you'll take ownership of Microsoft 365 cloud security and compliance tools—leveraging solutions like Microsoft Defender, Intune, Purview, Entra ID, Conditional Access, and Power Automate to streamline operations, protect sensitive data, and enforce modern workplace security standards. Additionally, experience with Fortinet firewalls, NAS storage, and network segmentation (VLANing) is essential to this role.

The ideal candidate is a proactive problem-solver with a passion for automation and cybersecurity—someone who enjoys optimizing systems, hardening security, and enabling organizational success through smart, sustainable infrastructure.

APPLY BY: Midnight May 14, 2025

POSITION TITLE: Systems Administrator

DEPARTMENT: Information Systems

POSITION TYPE: Temporary until March 01, 2026 or return of incumbent, Full-time, 1.0 FTE, 40 Weekly

EMPLOYEE GROUP: Excluded

SALARY: $60,000 - $70,000 Annually

TERM: Temporary

START DATE : April 30, 2025 or ASAP

SCHEDULE: Monday to Friday with flex time. Some evening work required periodically, mix of remote and on-site work, as per operational need.

KEY RESPONSIBILITIES

• Design, deploy, and maintain core IT infrastructure including servers, cloud services, storage, firewalls, and secure networks.
• Implement and maintain layered security controls across endpoints, identities, and data using tools such as Microsoft Defender for Endpoint, Defender for Identity, Defender for Office 365, and Microsoft Intune.
• Oversee data governance and compliance using Microsoft Purview for information protection, retention policies, and data loss prevention (DLP).
• Manage and secure access using Entra ID, Conditional Access Policies, and Privileged Identity Management (PIM).
• Lead configuration and security of FortiGate firewalls, NAS-based storage systems, and VLAN-based network segmentation.
• Administer and optimize Microsoft 365, Azure, and Azure SQL environments to support user productivity and business continuity.
• Create and manage Power Automate flows to eliminate manual processes and increase operational efficiency.
• Develop and maintain disaster recovery plans, patch management workflows, centralized logging, and security monitoring systems.
• Act as senior technical resource and escalation point for the User Support team; mentor junior staff and standardize support procedures.
• Collaborate cross-functionally with the Business Systems team to align infrastructure capabilities with operational and strategic needs.
• Stay current with emerging technologies and trends in IT security, cloud infrastructure, and automation.

POSITION QUALIFICATIONS

• Degree in Computer Science, Information Systems, or equivalent combination of education and experience
• At least 2 years of experience managing Windows Active Directory environments in hybrid setups
• Minimum 2 years of experience with Exchange (on-prem, hybrid, or cloud)
• At least 1 year of scripting experience with PowerShell (we’d love to hear about your custom tools or automation!)
• Strong experience with Azure and Microsoft 365
• Proven experience managing Fortinet firewalls, VLANs, and NAS-based storage solutions
• Hands-on experience with Microsoft Intune, Defender Suite, Purview, and Conditional Access policies
• Familiarity with compliance frameworks and implementing governance via Microsoft Purview or similar tools
• Valid Class 5 Driver’s License
• Experience in a non-profit or mission-driven organization is an asset
• Commitment to the mission and values of RainCity Housing, and familiarity with Housing First and Harm Reduction principles

REQUIRED SKILLS, ABILITIES & KNOWLEDGE

Problem Solving/Judgement

• Strong problem solving and conflict resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues
• Effective decision maker; able to assess situations to determine the importance, urgency and risks; able to execute on clear and timely decisions in the organization’s best interests
• A self-starter; able to effectively anticipate and act on needs before they arise
• Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
• Proposes cost effective solutions to operational or strategic problems in the business area

Communication

• Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization
• Listens well and encourages open exchange of information and ideas using appropriate communication
• Excellent communication skills with the ability to present recommendations clearly, logically and persuasively; and to prepare clear, concise and comprehensive correspondence, reports, studies and other written materials

Relational

• Creates connections, trust and shared meaning with diverse individuals and groups
• Identifies, establishes and communicates clear and meaningful expectations and outcomes
• Models core qualities such as honesty, integrity, resilience, and confidence
• Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
• Solid leadership skills with the ability to facilitate collaboration, cooperation and coalitions among diverse groups, aimed at improving programs, services and goals

Personal

• Self aware; understands personal assumptions, values, principles, strengths and limitations
• Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
• Takes personal responsibility for actions, performance and well-being

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Blackstaff bycreating a safe spaceto support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to [e-mail].

If you're having any difficulty creating an account or submitting your resume: P lease email [e-mail] assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare : https://qmunity.ca/employment/
  

RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.