Information Security Analyst II ( Social Engineer Threat Analyst)

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 70,000 - 98,000; Full time

Job summary

The Toronto-Dominion Bank (Canada) is seeking a cybersecurity professional to protect TD colleagues, customers, and the TD Brand from social engineering threats across email, digital, voice, and online channels.

You will analyze phishing campaigns, support defense operations, monitor threats, and partner with Messaging, Fraud, CSOC, Help Desk and other teams to coordinate response, improve detection logic, and drive continuous improvement.

Qualifications

• University degree is desired but not required.
• Information security certification / accreditation an asset.
• 3-5 years of relevant experience.

Responsibilities

• Protect TD colleagues, customers, and brand from social engineering threats across channels.
• Analyze phishing campaigns and contribute to improved detection logic and controls.
• Support phishing defense operations by scoping threats and recommending mitigations.
• Monitor, investigate, and respond to threats targeting TD customers and the TD brand.
• Collaborate with Messaging, Fraud, CSOC, Help Desk, and other stakeholders to coordinate response and containment activities.
• Produce and contribute to threat analysis, metrics, and operational reporting.

Skills

Cybersecurity operations

Threat detection

Incident response

Information security controls

Phishing & social engineering

Analytical skills

Education

University degree (preferred)

Information security certification / accreditation

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Provide protection to TD colleagues, customers, and the TD Brand from social engineering threats across email, digital, voice, messaging, and online channels. The role operates within established information security, operational risk, and regulatory frameworks while helping drive continuous improvement of processes, controls, reporting, and threat defense capabilities.

Perform advanced analysis and investigation of phishing and social engineering threats targeting the Bank and its customers/clients, including impersonation, credential theft, Brand abuse, and business email compromise.

Support and execute phishing defense operations by scoping threats, identifying impacted users or systems, and recommending mitigation actions.

Monitor, investigate, and respond to threats targeting TD customers and the TD brand, including phishing websites, fraudulent domains, social media abuse, spoofing, impersonation, smishing and vishing campaigns.

Partner with Messaging, Fraud, CSOC, Help Desk, and other stakeholders to coordinate response and containment activities.

Analyze phishing campaign trends and contribute insights to improve detection logic, controls, and response playbooks.

Conduct and support malware triage related to email-and web-delivered threats and identify patterns in delivery methods to inform preventative control improvements.

Analyze suspicious attachments, links, and indicators of compromise and determine appropriate escalation paths.

Produce and contribute to operational reporting, threat analysis, and metrics to measure effectiveness of controls and response activities.

Identify opportunities to improve efficiency, consistency, and quality through process enhancements or automation.

Participate in projects and initiatives of moderate to high complexity related to information security and threat operations.

Qualifications / Experience & Education

University degree is desired but not required

Information security certification / accreditation an asset 3-5 years of relevant experience

Core Competencies

Experience in cybersecurity operations, threat detection, incident response, or information security controls.

Strong knowledge of phishing, social engineering, and malware threats.

Proven ability to independently execute complex investigations within established security frameworks.

Strong analytical, documentation, and communication skills.

Ability to collaborate effectively across technical and non-technical teams.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only)

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific