Information Security Advisor

Trustwave; Waterloo; Remote; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in cybersecurity seeks a dedicated Information Security Advisor to lead security initiatives for client accounts. This role involves providing expert guidance on security policies, managing operational security activities, and ensuring compliance with security standards. You will engage closely with clients, offering insights and recommendations to enhance their security posture. Join a world-class team where your expertise will make a significant impact in protecting against cyber threats. If you are passionate about cybersecurity and eager to tackle new challenges, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in Information Security or Networking.
• CISSP or equivalent certification required.

Responsibilities

• Serve as the main contact for operational security activities.
• Manage implementation of security agreements and compliance.
• Conduct security assessments and provide consultancy.

Skills

Information Security Operations

Project Management

Network Security Architecture & Administration

TCP/IP Networking

Vulnerability Management

Threat Hunting

Incident Response

SIEM

EDR

Firewall Technologies

Endpoint Security Technologies

Microsoft Security Suite

Analytical Thinking

Problem-Solving Skills

Self-Management

Team Orientation

Education

High School Diploma

College or University Degree

Tools

Palo Alto

Fortinet

Cisco

Check Point

Juniper

Microsoft Defender

Carbon Black

Cybereason

Cortex

Crowdstrike

Job description

Posted Tuesday, April 15, 2025 at 11:00 PM

About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https://www.trustwave.com .

The Information Security Advisor function provides a single point of contact for all security-related activities for designated customer accounts, and takes a key leadership role by providing extensive hands-on guidance in the development and implementation of security policies as related to designated accounts. The role extends further by providing hands-on consultative security expertise to the customer in making and recommending key decisions in the area of security, which may include security architectural work, operational support, and other duties in support of the customer. As it pertains to consultancy, management and focus varies greatly from account to account as there are variable customer and contractual requirements. The Information Security Advisor function possesses a combination of skills including: industry recognized certification (CISSP), general security expertise and project management skills.

Duties:

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Maintain and oversee relationships for all delivery organizations providing security support.
• Manage the implementation of the Security Agreement. Proactively drive the operational compliance on the account. Provide in-house consultancy on information risk management matters and advise on the implementation of security controls on the Account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process).
• Track and assist in the management of the resolution of reported operational security issues. Recommend actions, review plans and monitor progress of remedial actions. Manage to resolution security risks identified as a result of reviews and audits, changes in Trustwave or customer environment, changes in operating practices or processes, changes in technology etc.
• On a regular basis (recommended at least monthly), meet with the account team to review security status, review any risks, issues, incidents, outstanding activities, current and planned changes.
• Provide informal security assessments for Trustwave delivered processes or architectures to ensure that contractual requirements for information risk management and security controls are satisfied. Regularly review the delivery environment of the account to identify security risks to Trustwave or the customer.
• Participate in change control (review and/or approval) activities for changes that may impact the customer's security posture.
• Serve as a dedicated focal point for managing security or anti-virus incidents that occur in the customer's environment.
• Provide security-related education to ensure security awareness and knowledge of customer applicable security policies and processes. Answer questions and concerns regarding customer applicable security policies and processes.
• Ensure that opportunities to improve security are identified. Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for the account or client management and proactively keep Trustwave senior leadership abreast of all account concerns.

Skills and Knowledge Requirements:
Must have advanced skills/knowledge in several of the following areas:

Background:

• Information Security Operations
• Project Management
• Network Security Architecture & Administration
• Must understand TCP/IP networking and routers/access control devices
• Must understand vulnerability management
• Broad understanding of threat hunting and incident response activities
• Must have intermediate knowledge of common technologies (SIEM, EDR, FW, IDS/IPS, AV, SEG, DLP, etc)
• Firewall technologies (Palo Alto, Fortinet, Cisco, Check Point, Juniper, etc)
• Endpoint security technologies (Microsoft Defender, Carbon Black, Cybereason, Cortex, Crowdstrike, etc)
• Microsoft security suite preferred (Sentinel, Azure, MDATP, etc)

Skills:

• Excellent analytical thinking and problem-solving skills
• Self-managed/directed and team oriented
• Deadline and detail oriented
• Highly self-motivated

Required:

• At least 5 years experience in Information Security or Networking
• Certification(s) in Security Sector (CISSP, GIAC, Security+, Cisco etc.)

Education:

• A high school diploma or equivalent is required; a college or university degree is a plus.

This is a remote opportunity open to anyone legally authorized to work in Canada. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.

Trustwave is an Equal Opportunity Employer. We're committed to treating everyone with respect, one of our core TRUST Values, and strive to create a culture that empowers all Trustees to be their best, most authentic selves. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.