Information Management Specialist (RQ11574) Government Services Integration Cluster

Softline Technology Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Softline Technology Inc. is seeking an experienced information governance specialist to lead and advance information management practices within a government-focused environment.

The role emphasizes developing governance frameworks, stewardship models and metadata management across multiple business areas. You will collaborate with business analysts, data architects, and information professionals to implement standards, controls and training, ensuring compliant handling of both structured and

Qualifications

• Developing and implementing information management governance frameworks, policies and standards.
• Establishing information stewardship, ownership and accountability across multiple business areas.
• Knowledge of information lifecycle management, information quality and information asset management.

Responsibilities

• Develop and implement Information Governance Frameworks and practices.
• Create stewardship and accountability models for information assets.
• Produce metadata governance procedures and governance artefacts.
• Maintain information asset inventories and information quality assessments.
• Support enterprise information sharing and interoperability standards.
• Engage with stakeholders to align information management with business needs.
• Participate in governance committees and working groups.

Skills

Governance frameworks

Information lifecycle

Metadata governance

Stakeholder facilitation

Analytical skills

Documentation and standards

Tools

Enterprise Content Management

Job description

Responsibilities

Provide expert knowledge of information management best practices, approaches and trends as it relates to structured and unstructured information in support of Ministry and Cluster clients.
Thorough knowledge of the information lifecycle to provide practical information analysis, expertise and advice.
General Skills:

Experience in:
assessing and conducting business analyses to establish information management needs pertaining to different domains of information management (i.e., recordkeeping, access and privacy, etc.)
developing business cases pertaining to information management;
leading and/or coordinating information management-related initiatives;
providing advice, guidance and support for information management-related initiatives;
developing document management protocols, guidelines and best practices (e.g. business rules, naming conventions, version control, document labelling, etc.);
developing business and records classification schemes using functional classification;
assessing metadata requirements and developing metadata schema, standards, and management protocols;
assessing training and awareness needs, developing curricula and communications plans, and delivering training pertaining to information management awareness, concepts and principles to diverse audiences;
providing routine advice and guidance on information management concepts and principles
identifying Information Security and Privacy Classification requirements and their implementation in unstructured data applications;
collaborating with business analysts, business architects, business intelligence specialists, data architects, data conversion specialists, database administrators, information architects, project managers, training specialists, web specialists and any other individuals as required;
relationship management between ministry clients and the OPS I&IT organization;
supporting business and information architecture in defining information management needs and priorities;
participating in information management-related committees, working groups, etc.;
developing and tracking information management performance measures;
research and analysis skills as they pertain to information management-related environmental/jurisdictional scans, business and information architecture, legislation and policy documentation, business process mapping, maturity assessments, etc.;
planning and implementation of information management strategic goals and priorities;
able to lead or support the development of a privacy impact assessment (PIA)
Knowledge of and experience in applying recognized national and international standards in recordkeeping and information management;
Knowledge of methodologies, standards and principles of function-based classification of information;
Knowledge of controlled vocabularies including taxonomies and thesauri;
A team player with a track record for meeting deadlines.
Desirable Skills:

Experience in developing business and records classification schemes using functional classification
Knowledge of Enterprise Content Management/Records and Document Management solutions

Experience Requirements

General Skills (80%)

• Demonstrated experience developing and implementing information management and governance frameworks, policies and standards.
• Experience establishing information stewardship, ownership and accountability models across multiple business areas.
• Knowledge of information lifecycle management, information quality management and information asset management principles.
• Experience conducting information inventories, assessments and information quality reviews.
• Experience developing governance processes and operational procedures supporting enterprise information assets.
• Experience defining metadata governance, stewardship processes and information management controls.
• Ability to conduct complex assessments and provide recommendations supporting enterprise governance initiatives.
• Experience developing standards and procedures supporting information sharing and interoperability.
• Experience supporting information governance and compliance initiatives involving multiple stakeholders.
• Experience preparing governance artefacts, procedures, operating models and implementation plans.
• Knowledge of information risk management and governance best practices.
• Ability to facilitate stakeholder discussions and obtain consensus on governance decisions.
• Strong analytical, organizational and communication skills.

Resource will support the following deliverables:

• Information Governance Frameworks
• Stewardship and Accountability Models
• Metadata Governance Procedures
• Information Asset Inventories
• Information Quality Assessment Recommendations
• Governance processes supporting business glossary and metadata management
• Information governance standards and procedures

Desirable Skills (20%)

• Experience supporting enterprise data governance initiatives.
• Experience governing business glossaries, reference data and metadata repositories.
• Knowledge of records management and retention frameworks.
• Experience with metadata catalogues and information repositories.
• Public sector experience.
• Knowledge and understanding of AODA and related standards.
• Ability to meet tight deadlines and adapt to changing priorities.

Supplier Comments

Closing Date/Time: 2026-10-29, 12:00 p.m. EST.

Max submission: 1 (one)

5 days onsite

HM is looking for someone is more-hands with Stewardship and Accountability Models that are pre-existing. This role is for someone who comes in with existing models and stewardship experience and how to establish, maintain and document.

Must Have:

• Demonstrated experience developing and implementing information management and governance frameworks, policies and standards.
• Experience establishing information stewardship, ownership and accountability models across multiple business areas.
• Knowledge of information lifecycle management, information quality management and information asset management principles.

Nice to have:

Prior OPS/public sector exp.

Experience with the below:

• Information Governance Frameworks
• Stewardship and Accountability Models
• Metadata Governance Procedures
• Information Asset Inventories
• Information Quality Assessment Recommendations
• Governance processes supporting business glossary and metadata management
• Information governance standards and procedures