Information and Communication Technology (ICT) Manager

Lounsbury Group of Companies; Moncton; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading company in New Brunswick is seeking an experienced ICT Manager to oversee IT operations and support across various business units. This role will manage IT project management, resource allocation, and staff supervision, ensuring effective communication with stakeholders. The ideal candidate will possess strong leadership and technical skills, with a commitment to fostering a collaborative work environment. The position offers competitive wages and a comprehensive benefits package, including a pension plan and employee discounts.

Benefits

Competitive Wages

Group Benefit Plan

Company Pension Plan

Great work culture

Employee discounts on cars and furniture

Qualifications

• Minimum of 5 years' experience in IT management.
• Strong knowledge of networking and operating systems.

Responsibilities

• Oversee daily IT department operations.
• Manage Office 365 applications.
• Monitor cybersecurity tools.

Skills

Project Management

Leadership

Communication

Customer Service

Education

Bachelor's degree in IT

Bachelor's degree in Computer Science

Tools

Office 365

VPNs

Firewalls

Encryption

Job description

The Opportunity

The Lousbury Group of Companies is seeking an experienced Information & Communication Technology (ICT) Manager to support our ICT team and business units. We require a conscientious, highly motivated, and career-minded individual to ensure the effective operation of IT services and support across our organization. Responsibilities include overseeing IT project management, resource management, supervising IT staff, and communicating with the executive team, business unit leaders, and end users. The ICT Manager will also handle IT strategic and tactical planning, as well as the identification, selection, and deployment of technological resources aligned with corporate goals.

Work With Us

The Lounsbury Group of Companies is committed to investing in our employees through training programs and a great work environment, offering:

• Competitive Wages
• Group Benefit Plan (from first day)
• Company Pension Plan
• Great work culture
• Fun and dynamic work environment
• Employee discounts on cars and furniture

Responsibilities

1. Managing IT Operations: Oversee daily IT department operations, ensuring efficient support for all technology needs.
2. Office 365 Administration: Manage and maintain Office 365 applications for seamless user functionality.
3. Cybersecurity: Monitor cybersecurity tools to protect data and systems from threats.
4. Microsoft Suite Security: Implement security measures like MFA and ensure compliance.
5. Hardware Management: Support maintenance of printers, photocopiers, phones, and office equipment.
6. Network Security: Manage Fortinet firewalls and switches for secure network connectivity.
7. Technical Support: Provide troubleshooting and support to minimize downtime.
8. Relationship Management: Maintain vendor relationships for optimal service.
9. Compliance and Training: Ensure compliance and provide staff IT training.
10. Team Leadership: Lead and mentor the IT team fostering collaboration and innovation.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Minimum of 5 years' experience in IT management.
• Strong knowledge of networking, operating systems, server architectures.
• Proficiency with VPNs, firewalls, encryption, and security technologies.
• Effective project management and leadership skills.
• Ability to communicate technical concepts to non-technical audiences.
• Resourcefulness, flexibility, and adaptability.
• Excellent verbal and written communication skills.
• Strong customer service and troubleshooting skills.

This position requires on-site work at our Lounsbury Chevrolet dealership located at 2155 West Main Street, with travel within New Brunswick.

About Lounsbury Group of Companies

The Lounsbury Group operates successful retail outlets across New Brunswick, serving diverse bilingual communities. Employing over 400 staff, our businesses include automotive dealerships, heavy-duty truck dealerships, home furnishings, and leasing services. We are committed to continuous growth and community engagement, maintaining leadership in our sectors.