Industrial Quotation Specialist-EN

Guillevin; Edmonton; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible benefits package

Telemedicine & EAP

RRSP & TFSA matching

Scholarship program for employees’...

Charging terminals at facilities

Years of Service Recognition

Job summary

Guillevin in Edmonton, Alberta, is seeking an Industrial Quotation Specialist to support pricing, quoting, and customer communication for industrial products. The role requires coordinating vendors, preparing accurate quotes, and ensuring timely delivery to customers.

The successful candidate will demonstrate strong MS Office skills, good communication, and a customer‑driven approach, with an emphasis on teamwork and attentiveness to project requirements.

Qualifications

• 3–5 years industrial experience preferred.
• Demonstrated people skills.
• Excellent communication and organisational skills.
• Electrical product knowledge.
• Customer service driven.
• Knowledge of MS Office (Word, Excel, Outlook).

Responsibilities

• Answer calls promptly and professionally, listen to customers, understand and fulfil their needs.
• Respond to customer inquiries in a timely manner.
• Negotiate special prices and conditions with customers/vendors as per criteria set by the Manager.
• Resolve customer service issues promptly and follow up commitments.
• Proactively suggest associated/alternate products; promote focus items to generate sales.
• Inform stakeholders of customer feedback regarding price, products or service.
• Read supplier/project reports to identify good-fit projects for the Business Centre.
• Quote planning: gather material requirements, take-off, and document exceptions.
• Obtain price quotes from approved vendors and verify terms per GIC policies.
• Organize quotes and data to prepare accurate quotes and history.
• Ensure quotes are priced to achieve best GM% in discussion with Manager.
• Deliver quotes to customers before closing; follow up to secure orders.
• Maintain up-to-date knowledge of product lines.

Skills

People skills

Communication

Organizational skills

Customer service mindset

MS Office

Tools

MS Office

Job description

Job Description

Industrial Quotation Specialist

Status

Regular, Full time

Location

Edmonton, Alberta

Reporting to the Business Center Manager, the Industrial Quotation Specialist will have the following responsibilities:

• Answers calls promptly and professionally, listens attentively to the customers, understands, and fulfils their needs.
• Responds to the customer's inquiries in a timely manner.
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards.
• Proactively suggests associated and/or alternate products as needed.
• Promotes focus product items to generate incremental sales.
• Quickly informs the appropriate person (Business Centre Manager, Outside Salesperson) of customer feedback with regards to price, products, service, etc.
• Knows how to read suppliers/project reports such as the Industrial Info Resources to identify well in advance and qualify Projects that are a good fit for the Business Centre to pursue.
• Identify all customers quoting on a job, who is key, gain their commitment and gain support of key Suppliers to work with us exclusively on the job.
• Establish the list of all material needed on a Quote based on specifications: understand take-off procedure and importance of documenting exceptions to specifications.
• Obtain price quotes from all approved vendors including alternate approvals. Verify all terms & conditions of vendors' quotes and following GIC's Terms & Conditions for major projects.
• Organize all quotes & data to prepare our accurate and timely quote and build history.
• Proper pricing of quote ensuring best cost from key Supplier; discussing GM% level with Manager factoring feedback from salesman.
• Assure timely delivery of our quotes to our key customers prior to closing.
• Follow-up with customer, salesmen, or manager on quote to secure / close the order at time of closing.
• Maintains their technical knowledge up to date on various product lines and broaden system knowledge.

Requirements

• Three (3) to five (5) years of industrial Industry experience preferable, or a combination of relevant professional training and experience.
• Demonstrated people skills.
• Excellent communication and organisational skills.
• Electrical Product knowledge.
• Must be customer service driven.
• Knowledge of MS Office (Word, Excel, Outlook)

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

What Sets Us Apart Is Our

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among Our Benefits

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.