Industrial Quotation Specialist

Guillevin; Edmonton; On-site; CAD 65,000 - 80,000; Full time

Job summary

Guillevin in Edmonton, Alberta is seeking an Industrial Quotation Specialist to join our dynamic Business Center. You will manage inquiries, prepare quotes, and coordinate with suppliers to secure the best terms while ensuring timely delivery.

You will read project reports, identify good fits, obtain quotes, verify terms, and build accurate quote histories. Strong customer service, communication, and MS Office skills are essential.

Qualifications

• Three (3) to five (5) years of industrial industry experience preferable, or a combination of relevant professional training and experience.
• Demonstrated people skills.
• Excellent communication and organisational skills.
• Electrical product knowledge.
• Must be customer service driven.
• Knowledge of MS Office (Word, Excel, Outlook)

Responsibilities

• Answers calls promptly and professionally, listens attentively to customers, understands, and fulfils their needs.
• Responds to the customer's inquiries in a timely manner.
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager.
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards.
• Proactively suggests associated and/or alternate products as needed.
• Promotes focus product items to generate incremental sales.
• Knows how to read suppliers/project reports to identify well in advance and qualify projects that are a good fit for the Business Centre to pursue.
• Obtain price quotes from all approved vendors including alternate approvals. Verify all terms & conditions of vendors' quotes and following GIC's Terms & Conditions for major projects.
• Organize all quotes & data to prepare our accurate and timely quote and build history.
• Proper pricing of quote ensuring best cost from key Supplier; discussing GM% level with Manager factoring feedback from salesman.
• Assure timely delivery of our quotes to our key customers prior to closing.
• Follow-up with customer, salesmen, or manager on quote to secure / close the order at time of closing.
• Maintains their technical knowledge up to date on various product lines and broaden system knowledge.

Skills

Communication skills

Customer service

Attention to detail

Negotiation

Organizational skills

Education

Related technical training

Tools

MS Office

Job description

Industrial Quotation SpecialistStatus:Regular, Full timeLocation:Edmonton, AlbertaJob DescriptionReporting to the Business Center Manager, the Industrial Quotation Specialist will have the following responsibilities:MAIN RESPONSIBILITIES:Answers calls promptly and professionally, listens attentively to the customers, understands, and fulfils their needs.Responds to the customer's inquiries in a timely manner.On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his ManagerTakes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards.Proactively suggests associated and/or alternate products as needed.Promotes focus product items to generate incremental sales.Quickly informs the appropriate person (Business Centre Manager, Outside Salesperson) of customer feedback with regards to price, products, service, etc.Knows how to read suppliers/project reports such as the Industrial Info Resources to identify well in advance and qualify Projects that are a good fit for the Business Centre to pursue.Identify all customers quoting on a job, who is key, gain their commitment and gain support of key Suppliers to work with us exclusively on the job.Establish the list of all material needed on a Quote based on specifications: understand take-off procedure and importance of documenting exceptions to specifications.Obtain price quotes from all approved vendors including alternate approvals. Verify all terms & conditions of vendors' quotes and following GIC's Terms & Conditions for major projects.Organize all quotes & data to prepare our accurate and timely quote and build history.Proper pricing of quote ensuring best cost from key Supplier; discussing GM% level with Manager factoring feedback from salesman.Assure timely delivery of our quotes to our key customers prior to closing.Follow-up with customer, salesmen, or manager on quote to secure / close the order at time of closing.Maintains their technical knowledge up to date on various product lines and broaden system knowledge.REQUIREMENTS:Three (3) to five (5) years of industrial Industry experience preferable, or a combination of relevant professional training and experience.Demonstrated people skills.Excellent communication and organisational skills.Electrical Product knowledge.Must be customer service driven.Knowledge of MS Office (Word, Excel, Outlook)What’s in it for youWe are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.What sets us apart is our:Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:Flexible group insurance plan customizable to your needs.Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).Group RRSP with employer contribution and TFSA.Postsecondary Scholarship Program for our employee’s children.Charging terminals available at our facilities.Years of Service Recognition Program.Come build your career with us, a growing network where our people make it happen!Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.