Industrial Inside Sales/CSR

1300 Applied Industrial Technologies LP; Nisku; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading distributor in Nisku is seeking an Industrial Inside Sales/CSR professional to provide expert assistance to customers. The role emphasizes building relationships and requires experience in industrial sales. The company offers competitive compensation, benefits, and opportunities for development.

Benefits

Competitive compensation and bonus opportunities

Health, vision, and dental coverage

Paid vacation and sick time

Tuition reimbursement

Community involvement opportunities

Qualifications

• 2+ years of sales experience in Industrial or Fluid Power components.
• Excellent written and verbal communication skills.
• Self-motivated with a desire to succeed.

Responsibilities

• Engage in sales activities and maintain customer relationships.
• Respond to customer inquiries in person and via phone/email.
• Ensure accurate and timely order processing.

Skills

Customer satisfaction

Multitasking

Communication skills

Analytical thinking

Tools

SAP

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Industrial Inside Sales/CSR page is loaded

Industrial Inside Sales/CSR

Apply locations Nisku, AB time type Full time posted on Posted 15 Days Ago job requisition id JR101588

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands-on duties that will require mechanical aptitude.

The successful candidate will be responsible for:

• Inside Sales responsibilities

• Directly engaged in all sales activities

• Maintaining up to date knowledge of the company’s service offerings

• Prospecting for new customers and demonstrate product benefits

• Build ongoing relationships with customers

• Responding to customer product inquiries both in person (branch) and via phone/email

• Providing support to the outside sales force

• Ensuring accurate, timely order processing through the computerized order processing system

Preference will be given to candidates who possess the following qualifications:

• 2 or more years of Industrial or Fluid Power components sales experience

• Self-motivated

• Enthusiastic and exhibits a positive attitude and desire to succeed

• Interest in customer satisfaction and desire to provide excellent service always

• Ability to multitask in a busy office environment while maintaining professionalism at all times

• Attention to detail

• Excellent communication skills – both written and verbal

• Analytical and problem solving capability

• Computer literacy with focus on Outlook, Word, Excel and SAP

• SAP experience would be an asset

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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