Industrial Audiometric Technician - BC

Demant Polska; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming lives through better hearing. In this role, you will be the face of the organization, providing essential hearing health services to clients across British Columbia. Your responsibilities will include conducting tests, managing logistics for travel, and ensuring a high standard of client service. This position offers a unique opportunity to work independently in various environments, making a real difference in people's lives. If you are passionate about helping others and possess strong problem-solving skills, this role is perfect for you.

Qualifications

• Must possess the Industrial Audiometric Technicians course through BCIT.
• Valid driver's license and ability to drive a truck and trailer unit.

Responsibilities

• Serve as the primary contact for clients, ensuring all testing is complete.
• Manage bookings and document travel for testing units.

Skills

Customer Service

Problem Solving

Attention to Detail

Education

Industrial Audiometric Technicians course through BCIT

Tools

Automated Audiometers

Job description

HearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

At HearingLife, we are the Modern Hearing Care Professionals: Our Purpose is to provide Life-Changing Hearing Health with a Mission of Helping More People Hear Better.

Responsibilities

Autonomy: The position gives great latitude in being able to make decisions (rescheduling, additional testing requests, vehicle/test unit issues diagnosis).

Client Service: As the front-facing primary contact for the company, you will be an ambassador of the HL brand and conduct yourself in a professional manner, working with clients to ensure all testing is complete before leaving the location.

Financial Accountability: Booking accommodations when necessary within budget, documenting mileage of testing unit to and from the jobsites.

Knowledge & Skills:

Education & Training: Must possess the Industrial Audiometric Technicians course through BCIT (OCHS 3330) and re-certification as required, valid driver's license and able to safely drive and park a truck and trailer unit (47ft total length).

Previous Experience: Customer Service.

Problem Solving & Innovation: Inspect vehicle for need of repairs, monitor fuel levels, tire wear, basic understanding of electronics, able to problem solve equipment.

Job Specific Knowledge: Obtain BCIT IAT Course, use of automated audiometers and follow all WSBC protocols for interpretation of results language, paperwork, and data entry for WSBC portal.

Working Conditions

Physical Effort: Able to sit and stand at regular intervals in testing unit.

Mental and Sensory: Pay attention to details to provide counseling on the test results.

Decisions: Being the face of the company, conduct in a professional manner and adhere to learned aspects of the position.

Work Environment: Work independently in a quiet environment, temperature range varies due to remote onsite locations - testing units are equipped with A/C and heating units.

Business Travel: Extensive travel in the province of BC, with local focus in Thompson Okanagan. Work on a 24-hour schedule, to accommodate shift work (days, afternoons, night shifts). Occasional weekend and overnight stays with travel to remote camps including driving the testing unit to sites and/or helicopter, boat to site.

Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.