Indigenous Support Worker - HSC Adult Emergency Department Community Hub

Winnipeg Regional Health Authority; Winnipeg; Vor Ort; CAD 45.000 - 60.000; Vollzeit

Zusammenfassung

Shared Health in Manitoba is seeking an administrative support role to help coordinate patient-centered health services across the province. The role involves documentation, scheduling, and clear communication with healthcare teams, patients and families.

The ideal candidate has post-secondary education in a related field, strong English, and knowledge of Indigenous health issues. Experience in a health care setting and proficiency with Windows programs are preferred.

Qualifikationen

• Post-secondary education in a related field is required.
• Knowledge of Indigenous culture, health issues impacting Indigenous communities, and social determinants of health is required.
• Ability to work with healthcare professionals, staff, patients and families.
• Proficiency in Windows-based programs (Word, Excel, PowerPoint, Outlook) and Internet usage.
• Able to read, write, speak and understand English.
• Ability to independently prioritize workload and stay organized.
• Good judgement and problem-solving skills are required.
• A high level of confidentiality must be maintained.

Kenntnisse

Indigenous health knowledge

Interpersonal communication

Confidentiality

Organizational skills

English proficiency

Problem solving

Judgement

Microsoft Word/Excel/PowerPoint/Outook

Ausbildung

Post-secondary education in related field

Experience combination considered

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Jobbeschreibung

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Experience

• Related experience in a health care setting is preferred.
• Healthcare system navigation experience is preferred.
• Customer service or social services experience is an asset.
• Knowledge of federal, provincial, municipal and Indigenous resources accessible in community.
• Lived experience is an asset.

Education (Degree/Diploma/Certificate)

• Post-secondary education in a related field is required.
• A suitable combination of relevant education and experience may be considered.

Certification/Licensure/Registration

Not applicable

Qualifications and Skills

• General knowledge of medical terminology is preferred.
• Knowledge and understanding of Indigenous culture, health issues impacting Indigenous communities, the social determinants of health, and the impact of intergenerational trauma, is required.
• Effective interpersonal communication skills with the ability to work in partnership with healthcare professionals, all levels of staff, patients and families, required.
• Thorough knowledge of Windows based programs (Microsoft Word, Excel, PowerPoint, Outlook) and the Internet.
• Ability to read, write, speak and understand English.
• Ability to independently prioritize workload and stay organized is required.
• Demonstrated good judgement and problem-solving skills are required.
• Ability to maintain a high level of confidentiality is required.

Physical Requirements

Not applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their "cover letter/application".