Indigenous Relations – Cultural Lead

Hull Services; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Hull Services in Calgary is seeking a regular, full-time Cultural Lead to advance Indigenous relations and coordinate cultural teachings for youth and families. The role works closely with Elders and the Program Director to develop processes, organize events, and supervise staff.

You will schedule meetings, manage calendars, and support ceremonies and cultural activities while promoting healing and cultural safety within a diverse community. Evening/weekend availability is required.

Qualifications

• Degree or diploma in Human Services or a related field.
• Minimum of 2 years of relevant experience.
• Minimum of 2 years of leadership experience.
• Strong time management and communication skills.
• Demonstrated organizational and administrative skills, and ability to manage multiple projects and tasks.
• Demonstrated initiative and reliability.
• Knowledge of intergenerational trauma, including its causes and impacts.
• Willingness to participate in activities, ceremonies and practices that promote well-being and Indigenous culture.
• Ability to work within a culturally diverse Indigenous program in a non-Indigenous specific organization.
• A solid network of relationships with other family-serving organizations, and the Indigenous community and resources.
• Flexibility and availability to work evenings and weekends.
• Excellent interpersonal qualities including flexibility, effective communication and relationship building skills.
• Demonstrated interest, commitment, consistency, and a high level of self-awareness, personal maturity and responsibility.
• Ability to work both independently and effectively in a team setting.
• Self-motivated, positive and able to take initiative.
• Reliable transportation, valid driver’s license and ability to drive Agency vehicles is preferred (min. 3 years driving experience with a class 5/GDL class 5 license).
• Cross-cultural competence including knowledge of the Truth and Reconciliation Commission and its recommendations, goals and activities.
• Clear Police Information Check (including Vulnerable Sector Check) and Intervention Record Check.

Responsibilities

• Learn from Agency Elders about Indigenous ways of knowing, being, and doing to guide relationship-building and maximize outcomes for young people, families, and community.
• Assist in developing department processes as well as document and maintain these in a program manual.
• Supervise department staff in the absence of the Director.
• Schedule and organize meetings, including preparing agendas and recording minutes.
• Assist Cultural Facilitators and Cultural Helpers in planning and organizing cultural activities and events.
• Work alongside Elders and the Agency Resource Elder, providing logistical support for ceremonies, gatherings, and cultural teachings (e.g., scheduling, materials preparation, transportation coordination).
• Help maintain cultural resource materials and ensure they are available for programs.
• Support staff in integrating cultural practices into program activities.
• Ensure Indigenous Support forms are completed accurately and submitted on time.
• Assist with tracking cultural program participation and outcomes for reporting purposes.
• Help manage calendars and communications related to cultural events.
• Participate in cultural events and gatherings to provide on-the-ground support.
• Act as a liaison between programs and cultural resources when needed.
• Support program participants in culturally relevant celebrations and gatherings related to healing.
• Maintain a continuous learning mindset and participate in ongoing professional development activities.
• Perform other related tasks and duties as required.

Skills

Leadership

Time management

Communication

Organizational skills

Initiative

Reliability

Intergenerational trauma knowledge

Cultural sensitivity

Teamwork

Driver's license

Education

Degree or diploma in Human Services

Tools

Driver's license

Job description

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression.

About Us:

Hull Services has had a long reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 8,000 young people and families each year.

The Indigenous Relations department is committed to Truth and Reconciliation. The department emphasizes building strong and empowering relationships with the children, young people, and families who are Indigenous. To ensure practice engages the community and aligns with Indigenous worldviews, the department facilitates cultural practices in all aspects of service delivery in the Agency. The team work to enhance culturally responsive practices in the programs, providing direct teachings and sharing knowledge to program staff, and facilitating cultural activities for the young people. The overarching goal is to enhance our practice approach by connecting Indigenous children, young people and families to their First Nation culture and communities. The team work with a network of Treaty 7 Elders to continue to build relationships and the vision for the department.

As a member of the Indigenous Relations team, you will be expected to provide support within all the programs at Hull Services.

The Position:

We are looking for a regular, full-time Cultural Lead . The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible schedule that may include non-structured work week including evenings and weekends when necessary.

Reporting to the Program Director, the Cultural Lead works closely with the Program Director and Elder(s) in the development of foundational processes for the delivery of Indigenous Relations program services and activities. This role supervises the Cultural Facilitator(s) to assist in day-to-day programming and provides logistical, administrative, and relational support to ensure cultural teachings, ceremonies, and resources are accessible and meaningful for youth and families. The role focuses on collaboration and coordination, acting as a bridge between cultural resources and program needs.

Duties and Responsibilities:

• Learn from Agency Elders about Indigenous ways of knowing, being, and doing to guide relationship-building and maximize outcomes for young people, families, and community.
• Assist in developing department processes as well as document and maintain these in a program manual.
• Supervise department staff in the absence of the Director.
• Schedule and organize meetings, including preparing agendas and recording minutes.
• Assist Cultural Facilitators and Cultural Helpers in planning and organizing cultural activities and events.
• Work alongside Elders and the Agency Resource Elder, providing logistical support for ceremonies, gatherings, and cultural teachings (e.g., scheduling, materials preparation, transportation coordination).
• Help maintain cultural resource materials and ensure they are available for programs.
• Support staff in integrating cultural practices into program activities.
• Ensure Indigenous Support forms are completed accurately and submitted on time.
• Assist with tracking cultural program participation and outcomes for reporting purposes.
• Help manage calendars and communications related to cultural events.
• Participate in cultural events and gatherings to provide on-the-ground support.
• Act as a liaison between programs and cultural resources when needed.
• Support program participants in culturally relevant celebrations and gatherings related to healing.
• Maintain a continuous learning mindset and participate in ongoing professional development activities.
• Perform other related tasks and duties as required.

Qualifications and Skills:

• Degree or diploma in Human Services or a related field.
• Minimum of 2 years of relevant experience.
• Minimum of 2 years of leadership experience.
• Strong time management and communication skills.
• Demonstrated organizational and administrative skills, and ability to manage multiple projects and tasks.
• Demonstrated initiative and reliability.
• Knowledge of intergenerational trauma, including its causes and impacts.
• Willingness to participate in activities, ceremonies and practices that promote well-being and Indigenous culture.
• Ability to work within a culturally diverse Indigenous program in a non-Indigenous specific organization.
• A solid network of relationships with other family-serving organizations, and the Indigenous community and resources.
• Flexibility and availability to work evenings and weekends.
• Excellent interpersonal qualities including flexibility, effective communication and relationship building skills.
• Demonstrated interest, commitment, consistency, and a high level of self-awareness, personal maturity and responsibility.
• Ability to work both independently and effectively in a team setting.
• Self-motivated, positive and able to take initiative.
• Reliable transportation, valid driver’s license and ability to drive Agency vehicles is preferred (min. 3 years driving experience with a class 5/GDL class 5 license).
• Cross-cultural competence including knowledge of the Truth and Reconciliation Commission and its recommendations, goals and activities.
• Clear Police Information Check (including Vulnerable Sector Check) and Intervention Record Check.

At Hull, one of our core values is Inclusion and we seek to understand people’s lived experience, holding a deep respect for their unique backgrounds, ethnicities, abilities, cultures and identities. It is our desire to humbly build trust and mutual respect with the people we serve who have often been marginalized and oppressed for their differences. To achieve this, Hull seeks open, self-aware individuals who reflect the diversity of those we serve and can help us build a safe, healthy, inclusive culture. We are an equal opportunity employer and do not discriminate on the basis of race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, physical disability, mental disability, marital status, family status, or sexual orientation.