Indigenous Helpline Crisis Counselor (Temporary FT)

Beendigen; Northwestern Ontario; On-site; CAD 27,000 - 38,000; Full time

Benefits offered by this job

Medical & Dental Benefits

Paid Time Off

Paid Stat Days Off

Job summary

Beendigen Anishinabe Women's Helpline is seeking a Helpline Crisis Worker on a temporary full-time contract in Ontario. The role provides emotional and crisis support to Anishinabe women, across languages, within a culturally grounded framework.

The worker will maintain call records, follow privacy guidelines, and participate in mandatory trainings while delivering services with sensitivity and cultural respect.

Qualifications

• Bachelor's Degree or College Diploma with relevant experience.
• Experience working in Indigenous organization preferred.
• Ability to speak Ojibway, Oji-Cree or Cree.

Responsibilities

• Deliver helpline service in multiple Indigenous languages (English or French).
• Provide emotional and crisis support, safety planning, information and referrals.
• Maintain records of all calls according to guidelines.
• Operate in an unbiased, woman-positive, non-judgmental manner.
• Attend mandatory training and professional development.
• Ensure confidentiality and privacy of client information.
• Coordinate with resources for callers and community services.

Skills

Counselling

Violence awareness

Communication skills

Interpersonal skills

Cultural sensitivity

Conflict resolution

Computer skills

Education

Bachelor's Degree or College Diploma

Tools

Database entry

Job description

Beendigen Anishinabe Women's Helpline is seeking a Helpline Crisis Worker on a temporary full-time contract in Ontario. The role provides emotional and crisis support to Anishinabe women, across languages, within a culturally grounded framework.

The worker will maintain call records, follow privacy guidelines, and participate in mandatory trainings while delivering services with sensitivity and cultural respect.