Income Assistance Worker

Saskatchewan Ltd.; Regina; On-site; CAD 42,000 - 52,000; Full time

Job summary

Saskatchewan Ltd. is seeking three permanent full‑time Income Assistance Workers in Regina. Successful candidates will assess ongoing eligibility for financial and health benefits and refer clients to community resources, while ensuring compliance with the Saskatchewan Assistance Act.

Ideal applicants are client‑service oriented, respectful and able to work in a team. Proficiency with SWIN, MiCase CRM, Outlook and Word is expected to support case management and reporting.

Qualifications

• Experience in client-service and social services preferred.
• Ability to assess ongoing eligibility for financial and health benefits.
• Strong interpersonal and communication skills are required.
• Knowledge of Saskatchewan Assistance Act and program regulations is desirable.

Responsibilities

• Assess ongoing eligibility for financial and health benefits.
• Make referrals to outside agencies and community resources; provide internal referrals.
• Prepare written correspondence and maintain case documentation.
• Research and make recommendations within program regulations while balancing workload.
• Enter and retrieve information using SWIN, Outlook, Word, and MiCase CRM.

Skills

Phone interviewing

Multicultural awareness

Poverty awareness

Social work principles

Teamwork

Education

Post-secondary education in Social Work

Tools

SWIN

MiCase CRM

Outlook

Word

Job description

The Opportunity:

The Ministry of Social Services Provincial Administration Service Centre (PASC) in Regina is looking to fill 3 Permanent Full-Time Income Assistance Worker positions. The successful candidates must be available to work 37 1/3 hours per week (EDO every 3 weeks).

Individuals must be client-service oriented, respectful and able to work effectively as part of a team delivering services to individuals in accordance with regulations and policies governed by the Saskatchewan Assistance Act.

Using a solution focused and strength based approach, you will assess ongoing eligibility for financial and health benefits; make referrals to outside agencies and community resources; provide referrals within the Ministry, prepare written correspondence; complete research and make recommendations within program regulations while balancing workload pressures in order to meet deadlines.

You will be required to access, input and retrieve information utilizing several computer systems (SWIN, Outlook, Word, MiCase CRM, etc.).

The successful candidate will have knowledge of multicultural perspectives, awareness of challenges faced by persons with disabilities, interviewing skills, the impacts of poverty and principles of Social Work.

Candidates must have the ability to conduct interviews over the phone and evaluate and integrate these details to assist clients and trustees in setting goals to ensure client participation in community life and financial stability.The successful applicant will have the ability to organize and record information and maintain positive relationships with diverse individuals.