Income Assistance Worker

Government of Nunavut; Chesterfield Inlet; On-site; CAD 60,000 - 70,000; Full time

Job summary

Government of Nunavut seeks an Income Assistance Worker to provide financial support under Income Assistance programs and to coordinate referrals for clients in need. You will interview clients, enter data, and deliver program information to communities and schools.

The role requires knowledge of relevant legislation, confidentiality, and strong interpersonal skills. Eligibility emphasizes Inuit certification in Nunavut and the ability to operate in a sensitive environment, with training and

Qualifications

• Pass the statutory training and be appointed as a Social Welfare Officer under the Act.
• Knowledge of Income Assistance legislation and case management processes.
• Counselling, interpersonal, and presentation skills; ability to work in a computerized environment.
• Ability to maintain confidentiality and handle sensitive situations.

Responsibilities

• Provide services to communities for Income Assistance programs including Social Assistance and subsidies.
• Data enter client information accurately into the computerized client management system.
• Interview clients to review histories, goals and needs; make referrals to appropriate agencies.
• Present information about Income Support Programs to schools, Inuit organizations and the public.

Education

Diploma or certificate in a related field

Grade 12 with related experience

Job description

Thank you for contacting the Government of Nunavut.

Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person contacts you if they need more information or if they can answer your question or concern.

This employment opportunity is restricted to all Nunavut Inuit.

An eligibility list may be created to fill future vacancies.

Reporting to the Regional Manager Income Assistance, the incumbent is responsible for providing services to the community for the variety of Income Assistance programs including Social Assistance, Child Day Care Subsidy, Seniors’ Fuel Subsidy and the Nunavut Seniors’ Supplement. You will also be responsible for the integrated delivery of the Income Assistance Program and ensuring that all clients are positioned to make workable, productive choices. Counselling may include referrals to appropriate agencies to address employment barriers.

The Income Assistance Worker responsibilities are to provide financial assistance to persons in need according to the Income Assistance legislation, referring clients who are ineligible for Income Assistance, or those requiring further counselling to other programs or agencies. You will data enter all appropriate information for each client in a timely manner on the computerized client management system and verifying that documentation is correct and complete. You will be interviewing clients on an individual basis to review client histories goals and perceived needs. You will be making presentations to schools, Inuit organizations, community groups and general public about Income Support Programs.

Must be able to pass the statutory training and hold an appointment as a Social Welfare Officer as designated under the Act. You will be required knowledge of Income Assistance legislation, case management processes and community agencies for referral purposes. You will require counselling skills, excellent interpersonal skills, presentation skills and the ability to work in a computerized environment. The ability to maintain confidentiality and deal with and defuse contentious situations is also required.

The knowledge, skills, and abilities required for this job are usually obtained through a recognized diploma or certificate in a related field with related work experience or Grade 12 and two years of related experience. Proficiency in Inuktitut is required for this position. This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

Equivalencies that consist of an acceptable combination of education, experience, knowledge, skills and abilities may be considered.

• The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.