Inbound Sales Advisor (Manitoba)

CAA Club Group; Canada; On-site; CAD 40,000 - 56,000; Full time

Benefits offered by this job

Paid training

Work from home

Equipment provided

Job summary

CAA Club Group is hiring for a fully remote Inbound Sales Advisor in Manitoba. You will sell and upgrade memberships to potential and existing Members, and offer travel medical insurance after obtaining the necessary license. Training and equipment are provided, with a fixed EST schedule and weekend rotation.

Candidates should have post-secondary education, 2–3 years in customer service, 1–2 years in sales, and a customer-focused, process-driven mindset. Manitoba residents preferred.

Qualifications

• Completion of post-secondary education.
• 2-3 years of customer service experience.
• 1-2 years of sales experience.
• Licensed to sell Accident & Sickness Insurance considered an asset.
• Excellent customer service skills.
• Genuine empathetic communication style.
• Ability to meet internal quality standards and KPI's.
• Hardworking, positive attitude, team player.
• Self-starter with the ability to complete repetitive tasks while remaining focused.
• Strong problem-solving skills.
• Strong organizational skills.
• Ability to obtain and analyze information quickly on a recurring basis.
• Quick and accurate data entry.

Responsibilities

• Sell and upgrade CAA memberships to potential and existing Members.
• Sell travel medical insurance; license required (training provided).
• Work from home with hard-wired internet and dedicated workspace; equipment provided.
• Shift schedule: 8am–8pm EST Mon–Sat; Sundays 9am–6pm EST; every second weekend.

Skills

Customer service

Sales experience

Insurance license (asset)

Excellent communication

Data entry accuracy

Self-motivated

Education

Post-secondary education

Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad. As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc is a member of the CAA Club Group of Companies.

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad. As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc is a member of the CAA Club Group of Companies.

Who We Are

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad. As atrusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc is a member of the CAA Club Group of Companies.

What You Will Do

We are offering a full-time position as a work from home Inbound Sales Advisor. Working in a call center environment, you will be selling and upgrading CAA memberships to both potential and existing CAA Members. Our Membership Sales team is made up of driven, customer-oriented Associates who are obsessed with Member safety.

This role sells travel medical insurance. You will be required to obtain your license; we provide training and certification within the first month of employment.

You will need hard-wired, high-speed internet connection to work from home and a dedicated distraction free workspace or office. We provide the required technical equipment.

Shifts range from 8am to 8pm EST, Monday to Saturday, and Sundays 9am to 6pm EST with shifts every second weekend.

Must reside in Manitoba.

This position begins with paid training. Day one is a virtual scheduled session to ensure your equipment is set up and working. Day two is a full day of training onsite in person orientation class at our CAA/CCG head office. (If you are located in SCO this location is 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is 870 Empress St. Winnipeg). Day three of training starts a six-week schedule of virtual class room training from 9-5 EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• Completion of post-secondary education
• 2-3 years of customer service experience
• 1-2 years of sales experience
• Licensed to sell Accident & Sickness Insurance considered an asset
• Excellent customer service skills
• Genuine empathetic communication style
• Ability to meet all internal quality standards and KPI's (Key Performance Indicators)
• Hard working, positive attitude, team player
• Self-starter with the ability to complete repetitive tasks while remaining focused
• Strong problem-solving skills
• Strong organizational skills
• Ability to obtain and analyze information quickly on a reoccurring basis
• Quick and accurate data entry

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.