In-Store Sales Representative

Linde; Ottawa; On-site; CAD 51,000 - 53,000; Full time

Job summary

Linde Canada Inc. is seeking an In-Store Sales Representative (full time) in Ottawa, ON. You will process customer orders, handle walk-in and phone inquiries, and upsell welding gases and related products to customers.

You will manage inventory, assist with welding applications, and ensure accurate invoicing and reporting. The role requires a high-school diploma and strong customer-service focus.

Qualifications

• High-school diploma or equivalent experience in industrial supplies or customer service environment.
• Experience focused on customer satisfaction.
• Ability to up-sell effectively.
• Knowledge of the welding industry and processes preferred.
• Proficient in Microsoft Office Suite.
• Experience working in a safety-conscious team environment.
• Able to lift up to 60 lbs.

Responsibilities

• Process customer orders and respond to walk-in and telephone sales inquiries.
• Sell gases and welding products to walk-in and telephone customers.
• Upsell gases and welding products to customers in person and over the phone.
• Process all cash, charge, and credit card orders and amend orders for invoicing.
• Maintain local inventory control and manage branch stock, including surplus inventory for hard goods and cylinders.
• Complete end-of-day, week, and month processes including SOX reports, Big 5 Report, open orders, and workbench tasks.
• Ship and receive customer orders and branch transfers; assist customers with welding applications and product selection to meet requirements.

Skills

Order processing

Walk-in sales

Phone sales

Upselling

Inventory control

SOX reporting

Shipping & receiving

Welding products knowledge

Physical fitness

Education

High-school diploma or equivalent experience in industrial supplies or customer service environment

Tools

Microsoft Office Suite

Job description

Linde Canada Inc.

In-Store Sales Representative (full time)

Ottawa, ON, Canada | req31133

The Inside Sales Representatives receive and process client walk-in or phone orders, inquiries, and / or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients. Accountable for meeting sales targets associated with Linde Canada packaged gas business.

What you will enjoy doing*

• You will efficiently process customer orders and respond to walk-in and telephone sales inquiries
• In addition, you will sell gases and welding products to both walk-in and telephone customers
• Focus on up-selling gases and other welding products to customers in person and over the phone
• You shall process all cash, charge, and credit card orders, amending orders as needed for invoicing
• Maintain local inventory control and manage branch stock, including surplus inventory for hard goods and cylinders
• Complete end-of-day, week, and month processes including SOX reports, the Big 5 Report, open orders, and workbench tasks
• Be accountable for the shipping and receiving of customer orders and branch transfersIn this role, you will assist customers with welding applications and product selection to ensure Linde products meet their requirements

What makes you great*

• You have a high-school diploma or equivalent experience in an industrial supplies or customer service environment
• You have a work history focused on customer satisfaction
• Demonstrate the ability to up-sell effectively
• Knowledge of the welding industry and processes is preferred
• Proficient in a computer environment with intermediate to advanced knowledge of Microsoft Office Suite
• Further, you have experience in working in a safety-conscious team environment
• Able to lift up to 60 lbs

Why you will love working with us

Linde is a leading global industrial gases and engineering company. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

The company serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications including production of clean hydrogen and carbon capture systems critical to the energy transition, life-saving medical oxygen and high-purity & specialty gases for electronics. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

This is an existing position with an annual salary range of $51, 000 – $53,000.

Linde Canada Inc. has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, and may also include reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression or any other reason prohibited by applicable law.

• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.