In-Store Product Guide & Brand Ambassador

Arc'teryx Equipment; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor gear company located in Kelowna seeks a passionate Product Guide to deliver exceptional customer service and share product knowledge. The role involves hands-on engagement with guests, elevating their experience while championing the brand's values. Ideal candidates possess strong problem-solving skills and a commitment to outdoor adventures. This position requires availability for a minimum of 32 hours per week, offering competitive hourly pay between CAD$19.70 and CAD$22.60.

Qualifications

• You are passionate about delivering exceptional customer service.
• Self-motivated with a fun approach to work.
• Highly flexible and adaptable in ambiguous situations.

Responsibilities

• Deliver a best-in-class brand experience through technical product knowledge.
• Build understanding of products and act as a brand ambassador.
• Provide feedback on merchandising and in-store experience.

Skills

Exceptional customer service

Problem solving

Flexibility and adaptability

Accountability

Passion for outdoor activities

Collaboration

Job description

A leading outdoor gear company located in Kelowna seeks a passionate Product Guide to deliver exceptional customer service and share product knowledge. The role involves hands-on engagement with guests, elevating their experience while championing the brand's values. Ideal candidates possess strong problem-solving skills and a commitment to outdoor adventures. This position requires availability for a minimum of 32 hours per week, offering competitive hourly pay between CAD$19.70 and CAD$22.60.