In Store Bakery - Manager Bakery

Foodland; Elmvale; On-site; CAD 55,000 - 70,000; Full time

Job summary

Foodland in Ontario seeks a Bakery Manager to lead the department, coach staff, and ensure exceptional customer service. You will manage budgets, labour costs, inventory, and merchandising while maintaining food safety and corporate SOPs.

The role requires strong leadership, product knowledge, and collaboration with store teams. The position emphasizes staff development, engagement, and adherence to OH&S and regulatory standards, with a focus on delivering a superior in-store experience and

Qualifications

• Above average communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient use of Microsoft Office Suite; total store operations knowledge.
• High School Diploma.
• Minimum 18 months of retail store experience, particularly in the department.
• Experience reading and analyzing financial reports and developing budgets.

Responsibilities

• Lead, coach, motivate and train staff to deliver outstanding customer service while adhering to Food Safety Protocols and SOPs.
• Manage budgets, labour costs, inventory, merchandising and product presentation.
• Foster employee and customer engagement and develop a coaching culture for all staff.
• Lead policy implementation, OH&S and regulatory compliance in the department.
• Drive financial targets, sales and margin improvement with forecasting and cost control.
• Contribute to training, pricing decisions and promotions based on market trends.
• Coordinate department equipment maintenance and provide feedback for continuous improvement.
• Ensure a clean and safe working environment and handle other duties as required.

Skills

Communication skills

Department operations

Microsoft Office

Total store operations

Budgeting

Retail experience

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Ready to start fresh?

The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Department Manager will coach and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

People Leadership

• Create a coaching and development culture for all employees, which embraces a passion for food
• Demonstrate outstanding leadership, while serving as a role model
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
• Communicate operational requirements/changes to department employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Execute winning as required

Policy/ Regulatory Adherence

• Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required.
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
• Manage the department budget

Personal/ Professional Development

• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you bring to the table:

• Above average communication skills (both oral and written)
• Full knowledge of department operations and skills
• Proficient use of Microsoft Office Suite Full knowledge of total store operations and skills
• High School Diploma
• Minimum 18 months of retail store experience, particularly in the specific department
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets