In-Service Eng - Hydraulic System Specialist / Ingénierie en service - Spécialiste de système hydraulique

Airbus; Montreal; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Group insurance

Pension plan

Share purchase plan

Hybrid working policy

On-site cafeterias

Job summary

Airbus in Mirabel (Québec, Canada) is seeking an Aircraft Systems Specialist to join the In-Service Engineering team. You will develop technical solutions for airlines and produce engineering documents to support return-to-service, collaborating with engineering teams and suppliers.

The role emphasizes cross-collaboration within a hybrid work environment, with opportunities for growth, learning, and mobility. Travel within North America and overseas is possible.

Qualifications

• Minimum 3–5 years of experience in Customer Support or airline operations is desirable.
• Basic knowledge of aircraft mechanical systems.
• Ability to make solid, accurate decisions with good judgment.
• Strong communication skills, both verbal and written.
• Organized with good time management and prioritization under tight deadlines.

Responsibilities

• Respond to customers’ technical and troubleshooting queries.
• Provide technical solutions for in-service issues.
• Prepare Repair Engineering Orders (REOs) and Service Non-Incorporated Engineering Orders (SNIEOs) and In-Service Modsums.
• Visit operator and vendor facilities to investigate and prepare technical reports.
• Prepare technical reviews and reports for customers.
• Participate in operators’ conferences.

Skills

Strong communication

Team player

Time management

Decision making

Education

Mechanical Engineering degree

AME license or equivalent diploma

Job description

Do you have experience in aerospace, have you worked in aircraft maintenance or line support and would you like to progress and develop new skills? Then this job is for you!

The A220 commercial aircraft Program is looking for an aircraft systems Specialist to join our In-Service engineering (ISE) team based in Mirabel (Québec, Canada), where you will work closely with the A220 integration team and the A220 Customer Response Centre.

You will be part of the In-service engineering team for the Hydromechanical Systems. Your role will be developing technical solutions for Airlines, producing engineering documents to support aircraft return-to-service, proposing mitigations and solutions in collaboration with engineering team and supplier.

The team organization is established to promote cross-collaboration autonomy, supporting each other and learning collectively.

Your working environment

The A220 commercial aircraft Program is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away. Known for its peaceful and safe environment, the region offers a high quality of life for younger or experienced professionals and families, perfectly balancing career opportunities and outdoor activities, which make it a truly special place to call home.

How we care for you

• Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
• Work / Life Balance: A hybrid working policy, on-site cafeterias and a highly competitive holiday policy.
• Wellbeing/Health: Employee Assistance Program (EAP), Discount Program and on-site Medical Service.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programs, national and international mobility.

At Airbus, we help you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexibility in our ways of working to stimulate the spirit of innovation.

Your challenges

• Respond to customers’ technical and troubleshooting queries, which involve resolving a wide range of long term in-service issues;
• Work closely with a support team within Customer Response Center (CRC) and Technical Support/Services as well as with Field Service Representatives (FSR)
• Provide technical solutions for in-service issues.
• Prepare Repair Engineering Orders (REOs), Service Non-Incorporated Engineering Orders (SNIEOs), In-Service Modsums.
• Provide technical expertise to operators.
• Raise Program Change Request (PCR) for fleet reliability improvements
• Visit operator and vendor facilities to investigate, analyze and prepare technical reports on specific problem areas when required.
• Prepare technical reviews with customers.
• Prepare reports and presentations on in-service issues.
• Participate in operators' conferences.

Your boarding pass

• Have Mechanical Engineering Degree or an AME license or equivalent diploma
• Have a minimum of three to five (3 - 5) years of experience in Customer Support or airline operations (Maintenance Control/Engineering and/or Fleet Management/Fleet Technical Support) is a strong asset.
• Have a basic knowledge of aircraft mechanical systems.
• You have the ability to make solidified and accurate decisions exercising good judgment skills.
• You are a team player with strong communication (verbal and written)
• You are organized, able to manage your time and be able to prioritize tasks effectively with short deadlines.

Travel Required: Occasional travel within North America & Overseas (sometimes on short notice)

Possible on-call duties during week-ends and/or holiday seasons.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.