Import‑Export Agent

Atlas Aeronautik; Granby; On-site; CAD 35,101 - 40,432; Full time

Benefits offered by this job

Group insurance (50% paid by employer)

Access to a retirement plan

2 weeks paid vacation

Annual reimbursement for leisure activities

Free electric vehicle charging

On-site convenience store

Job summary

Atlas Aeronautik in Granby, Canada is looking for an Import/Export Agent to optimize manufacturing operations and manage the flow of goods. The selected candidate will handle customer requests, ensure shipping accuracy, and comply with quality standards.

The ideal candidate will have logistics experience, be bilingual in French and English, and possess strong organizational skills. Benefits include an hourly wage of $25.48 to $29.35, group insurance, retirement plan, paid vacation, and more.

Qualifications

• Strong organizational skills and effective priority management.
• Experience in transport logistics, inventory management, or a related field.
• Bilingual (French and English), both spoken and written.

Responsibilities

• Receive, process and follow up on customer requests.
• Ensure compliance with internal procedures and regulatory requirements.
• Collaborate with teams to ensure an efficient logistics flow.

Skills

Organizational skills

Attention to detail

Bilingual (French and English)

Customer service experience

Education

Experience in transport logistics or international trade

Job description

To support our growth and optimize our manufacturing operations, A.T.L.A.S. Aéronautik inc. is seeking an Import/Export Agent. The selected person will play a key role in managing the flow of goods, ensuring that every receipt and shipment is handled efficiently, accurately and in accordance with our quality standards.

Responsibilites

• Receive, process and follow up on customer requests.
• Verify that the information and documents required for file processing are complete, accurate and compliant.
• Enter data and update records in various systems/platforms.
• Monitor the status of products in delivery, return or in transit (subcontractors).
• Collaborate with the operations team to help meet clients’ deadlines, costs and requirements.
• Respond quickly to unforeseen events and help resolve operational or administrative issues.
• Ensure compliance with internal procedures as well as applicable regulatory, customs and documentary requirements.
• Handle special requests and more complex situations in coordination with the relevant parties.
• Receive goods and verify their conformity according to established documents and procedures.
• Prepare, pack and ship orders in compliance with carrier and client requirements and deadlines.
• Ensure the accuracy of inventory movements in the systems in use.
• Maintain a clean, organized work environment that complies with health and safety standards.
• Collaborate with various teams to ensure an efficient logistics flow.

Personal qualities sought

• Strong organizational skills and effective priority management.
• Rigor and attention to detail.
• Autonomy and reliability.
• Team spirit and a positive attitude.

Required qualifications

• Experience in transport logistics, inventory management, international trade or a related field.
• Bilingual (French and English), both spoken and written.
• Experience in customer service in an operational environment.

Working conditions and benefits

• Hourly wage: $25.48 to $29.35.
• Group insurance paid 50% by the employer, including dental care.
• Access to a retirement plan (RRSQ) with employer contributions.
• 2 weeks of paid vacation from hire, plus 6 paid days during the holiday break.
• 3 sick days per year.
• Annual reimbursement for leisure activities and personal development.
• Free and accessible electric vehicle charging stations.
• Partnerships with regional businesses and discounts on their products.
• On‑site convenience store, and free coffee and hot beverages.
• Start date: As soon as possible.