Implementation Technician (Manitoba)

BFG Enterprise Services; Manitoba; On-site; CAD 40,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Implementation Specialist, where you will be responsible for installing and maintaining cutting-edge communications hardware and networks in retail environments. This exciting role involves interpreting work orders, performing site inspections, and ensuring the proper functioning of various systems. You will collaborate with customers and team members, performing tasks that require both technical expertise and strong interpersonal skills. The position offers opportunities for extensive travel and the chance to work independently and as part of a team, making it ideal for those who thrive in dynamic environments.

Qualifications

• Experience with retail communications networks and POS systems is preferred.
• Valid Class G driver's license and Fall Protection certification required.

Responsibilities

• Install and maintain communications hardware and networks in retail environments.
• Test and troubleshoot installed systems and provide work logs.

Skills

Network installation

Troubleshooting

Communication skills

Use of hand and power tools

Basic computer skills

Education

High School Diploma

Certification in Networking

Tools

Microsoft Office

Networking equipment

Job description

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Role:

Responsible for the installation and maintenance of communications hardware and networks in retail environments. These networks are comprised of data, POS, and PC systems in commercial spaces.

Responsibilities and Duties:

1. Interpret and manage work orders, drawings, and specifications
2. Perform site inspections, assemble, and set up all tools, materials, and equipment
3. Test computer peripherals, hardware, and software to ensure proper functioning
4. Install network and peripheral hardware (servers, switches, RF, POS, wireless, printers)
5. Test, review, and troubleshoot installed systems
6. Travel to customer sites across assigned geographic work areas to perform the work
7. Perform work on both day/night shifts
8. Install cable supports (if required)
9. Install, fish, dress, cross connect, and terminate Unshielded Twisted Pair (UTP), coaxial, and fiber optic cables (if required)
10. Provide work logs and reports
11. Liaise with customers, store managers, and employees to explain, coordinate, and schedule hardware installations

Occupational Requirements:

Technical Requirements:

• Network/POS/PC experience preferred
• Experience with retail communications networks, POS, and PC systems is an asset
• Experience installing various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, cameras, security systems, network addressing)
• Experience troubleshooting cabling, hardware, and network issues in the field
• Able to operate hand and power tools
• Proficient computer skills and solid knowledge of computer networking
• Valid and unexpired Class G driver's license, with a clean driver's abstract upon hire and periodically throughout employment
• Valid Fall Protection/Working at Heights (Ontario) and Elevated Work Platform certification
• Own vehicle and ability to drive to and from jobs independently
• Basic computer skills and good writing skills
• Knowledge of Microsoft Office, Excel, and Outlook is helpful

Personal Requirements:

• Willingness to perform rotating day/night shifts, weekends/on-call, call-backs, and overtime
• Strong verbal, written, and interpersonal skills
• Ability to work independently and in a team
• Willingness to perform extensive travel throughout the assigned region (possibly across Canada)

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Information Technology

Industries:

• IT Services and IT Consulting

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