Implementation Technical Specialist – ServiceNow

Vaiticka Solution; Toronto; Remote; CAD 85,000 - 120,000; Full time

Job summary

A leading company in IT Services is seeking an Implementation Technical Specialist with extensive experience in ServiceNow. This remote role involves configuring and deploying ServiceNow applications to streamline enterprise workflows, ensuring best practices and optimal performance are upheld. The ideal candidate will bridge functional requirements with technical delivery while contributing to Agile project efficacy. If you have a solid background in ITSM and related ServiceNow products, you're encouraged to apply and help deliver outstanding solutions.

Qualifications

• 9+ years of experience with ServiceNow platform implementation and administration.
• Familiarity with integrations using REST/SOAP APIs, MID Server, LDAP, SSO.
• Expertise with setting up the ServiceNow environments from the start.

Responsibilities

• Design and configure ServiceNow applications and workflows.
• Participate in Agile project delivery including sprint planning.
• Ensure adherence to ServiceNow development standards.

Skills

Configuration

Development

Integration

Troubleshooting

Agile Project Delivery

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

Implementation Technical Specialist – ServiceNow

Implementation Technical Specialist – ServiceNow

Direct message the job poster from Vaiticka Solution

Hiring ServiceNow Professionals || ServiceNow Developers, Admins & Architects

Job Title: Implementation Technical Specialist – ServiceNow

Location: Remote

Employment Type: Contract

Experience Level: 10+ years

Job Summary:

The Implementation Technical Specialist is responsible for the configuration, development, and deployment of ServiceNow applications to support enterprise digital workflows. This role bridges the gap between functional requirements and technical delivery, ensuring scalable, maintainable, and secure ServiceNow solutions that align with client goals and industry best practices.

Key Responsibilities:

• Technical Configuration & Development
• Design and configure ServiceNow applications, modules, and custom workflows.
• Customize ServiceNow UI and create automated data integrations via APIs, MID Servers, and other methods.
• Implementation & Deployment
• Participate in Agile project delivery, including story point estimation, sprint planning, and backlog grooming.
• Deploy configuration and code changes across development, test, and production environments.
• Perform unit testing, peer reviews, and support UAT.
• Work closely with functional consultants, architects, and clients to interpret requirements into technical designs.
• Troubleshoot and resolve technical issues in real-time during project implementations.
• Provide post-go-live support and transition to operations teams.
• Platform Governance & Best Practices
• Ensure adherence to ServiceNow development standards and platform governance.
• Maintain platform security and performance integrity through compliance with security protocols and optimization techniques.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 9+ years of experience with ServiceNow platform implementation and administration.
• Experience with ITSM and at least one additional ServiceNow product (e.g., HRSD, CSM, ITOM, or GRC).
• Familiarity with integrations using REST/SOAP APIs, MID Server, LDAP, SSO.
• Expertise with setting up the ServiceNow Environments from that start.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Technology, Information and Media

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