Implementation Lead — Data Migrations & Client Success

Dye & Durham Corporation; Toronto; Remote; CAD 54,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Pension plan

Employee discounts

Wellness programs

Volunteer days

Job summary

Dye & Durham Corporation in Toronto is seeking a Senior Implementation Consultant to lead client software implementations and data migrations, ensuring a seamless transition and high-quality client experience throughout the project lifecycle.

You will serve as the primary contact for migration projects, coordinate timelines, validate data, manage stakeholder communications, and support go-live, training, and post-launch activities.

Qualifications

• 4-5 years of experience supporting software implementations, migrations, or implementation consulting projects.
• 1-2 years of project management experience, including managing timelines, deliverables and stakeholder communications.
• Experience with data migration processes, data mapping, reconciliation and validation.
• Knowledge of software functionality within implementation and migration environments.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience with project management and customer support platforms such as Monday.com and Zendesk is an asset.

Responsibilities

• Lead end-to-end software migration projects for Unity Entity Management, Unity Accounting, and related software solutions.
• Analyze, map, reconcile, convert, and import client data from legacy systems.
• Assess client migration requirements and provide guidance on implementation and operational processes.
• Conduct data validation and testing to ensure successful migrations.
• Manage client migration activities, including trial migrations, issue resolution, and final launch execution.
• Lead implementation projects and manage relationships with internal teams, clients, and key stakeholders.
• Create, maintain and monitor project plans, timelines, milestones and deliverables.
• Track project progress using tools such as Monday.com, Zendesk and other PM platforms.
• Facilitate client meetings and provide project updates.

Skills

Data migration

Project management

Client communications

Analytical skills

Time management

Documentation

Education

University degree

College diploma

Tools

Monday.com

Zendesk

Microsoft Office

Job description

Dye & Durham Corporation in Toronto is seeking a Senior Implementation Consultant to lead client software implementations and data migrations, ensuring a seamless transition and high-quality client experience throughout the project lifecycle.

You will serve as the primary contact for migration projects, coordinate timelines, validate data, manage stakeholder communications, and support go-live, training, and post-launch activities.